Posts By Irwin Lazar

Got UC Developers?

Irwin Lazar | March 06, 2018 |
As UC moves from a set of applications to a platform, building an application development community is rapidly becoming a critical factor for success.

WebRTC: Is this Finally the Year?

Irwin Lazar | February 27, 2018 |
A variety of factors have inhibited WebRTC's adoption... or have they?

Navigating from Skype for Business to Teams

Irwin Lazar | January 25, 2018 |
Here are some tips for successfully evaluating Microsoft Teams and determining your migration strategy.

Team Collaboration Isn't Just About Chat

Irwin Lazar | December 20, 2017 |
Task and project management, file sharing, ideation, and workflow integration are all critical elements in providing teams with the tools they need.

5 Tips for Building a Successful Team Collaboration Strategy

Irwin Lazar | December 05, 2017 |
The key to successfully adopting team collaboration apps is having a proactive strategy.

Cisco Buys BroadSoft, Now What?

Irwin Lazar | October 24, 2017 |
BroadSoft acquisition accelerates Cisco’s cloud strategy, creating intriguing possibilities but also raising some long-term questions.

Team Chat Is Dead, Long Live Team Collaboration!

Irwin Lazar | September 21, 2017 |
No longer just about messaging, team chat is now the basis for most collaboration vendors' collaboration and digital workplace offerings.

Cisco's Intent-Based Networking: Good News for Real-Time Collaboration

Irwin Lazar | June 29, 2017 |
Cisco's (and competitor's) intent-based networking should reduce network cost and complexity for supporting ever-increasing real-time applications.

5 Watch Points for Collaboration

Irwin Lazar | June 20, 2017 |
InfoComm reinforced key collaboration market trends, including emergence of digital whiteboards, cloud, team apps, and the need to provide demonstrative business value of collaboration investments.

Can You Finally See Me Now?

Irwin Lazar | May 30, 2017 |
Videoconferencing use is accelerating, thanks to growing demand, falling prices, and availability of cloud-based meet-me and interoperability services.

5 Trends Fundamentally Reshaping UC&C

Irwin Lazar | April 24, 2017 |
Unified communications and collaboration is rapidly transforming; IT leaders need to get out ahead of these changes to stay relevant.

5 Game Changers Emerge at Enterprise Connect

Irwin Lazar | April 03, 2017 |
Signs of change and disruption were all around us at last week's conference and expo.

Where Does Avaya Go From Here?

Irwin Lazar | February 16, 2017 |
Avaya is delivering new products and capabilities like never before, but all under the cloud of its recent Chapter 11 filing.

Slack Goes Enterprise: What IT Execs Need to Know

Irwin Lazar | February 01, 2017 |
Slack's launch of Enterprise Grid puts Slack clearly into competition with Cisco, Microsoft, and others in the enterprise communications and collaboration market.

Cisco Pushes Into Immersive Group Collaboration

Irwin Lazar | January 24, 2017 |
Cisco Spark Board further validates the immersive group collaboration market, and provides an opportunity for Cisco customers to improve distributed and virtual team collaboration.

2017 UC Outlook: The Platform Trend Continues

Irwin Lazar | December 21, 2016 |
UC leaders that proactively plan for growing use of APIs and cPaaS in 2017 will also find themselves better positioned to support digital transformation plans.

An Accelerating Rise to the Cloud

Irwin Lazar | September 28, 2016 |
Announcements from leading technology companies underscore the idea that for most businesses, it's no longer a matter of "if" but "when" applications will shift to the cloud.

The White Board: Last Relic of Bad Meetings

Irwin Lazar | September 08, 2016 |
"Immersive group collaboration" brings interactive team meetings into the digital age.

Cisco Gets its Digital Transformation On

Irwin Lazar | July 14, 2016 |
Cisco focused this week's annual customer and analyst gatherings not on products, but on digital transformation.

Give Us All Your Email: Why Team Chat Will Rule

Irwin Lazar | June 28, 2016 |
Chalk me down as a believer. After nearly six months of using a team chat app, I'm hooked, and I never want to go back to email.
 


April 25, 2018

Yesterdays simple phone call to a contact center or business location is rapidly becoming todays interactive session, spanning multiple channels and devices. If you need to know how Omnichannel can

March 7, 2018

Video collaboration is experiencing significant change and innovation-how can your enterprise take advantage? In this webinar, leading industry analyst Ira Weinstein will present detailed analysis

February 21, 2018

Business agility has become the strongest driver for enterprises to begin migrating their communications to the cloud-and its a benefit that enterprises are already realizing. To gain this benefit

March 12, 2018
An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.
March 9, 2018
IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.
March 7, 2018
In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.
February 28, 2018
Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester....
February 16, 2018
What trends and technologies should you be up on for your contact center? Sheila McGee-Smith, Contact Center & Customer Experience track chair for Enterprise Connect 2018, gives us the lowdown.
February 9, 2018
Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of customer-oriented digital transformation projects.
February 2, 2018
UC consultant Marty Parker has crunched lots of numbers evaluating UC options; tune in for what he's learned and tips for your own analysis.
January 26, 2018
Don't miss out on the fun! Organizer Alan Quayle shares details of his pre-Enterprise Connect hackathon, TADHack-mini '18, showcasing programmable communications.
December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.