Since 2010, Gerrit V Lydecker Jr. has been the CEO of OpenMethods, a leader in omnichannel software and integration solutions for contact centers. Gerrit has led teams that have been catalysts for a series of innovative business growth initiatives affecting Fortune 500, midsize, and start-up firms. He has more than 15 years of experience in contact center technologies, enterprise software, systems integration, and voice recognition platforms. Prior to OpenMethods, he served as president and CEO of Virtual CSR, a leading advanced speech recognition company in Silicon Valley. He has held various executive sales, marketing, and business development positions in the technology sector, working for Tellinfo, Voice Access Technologies, Cliffstone Corp., and Call Center Technologies.