Before joining XO, he held a variety of positions in telecommunications with BT Global Services, Concert Communications Services (global JV between AT&T and BT) and Concert, Inc. (global JV between MCI and BT). Most recently, he had global product responsibility for BTGS's Contact Center Service and Outbound Voice offerings, directly supporting sales channels and channel partners in over 30 countries, and also acting as the Product Operations Manager and Voice Sales Specialist for BT Americas.
Steve lived in Hong Kong from 1997-2002 where he was the Voice Marketing and Product Manager for Concert in Northeast Asia, supporting service launches and channel development across the region. In prior positions he managed partners in Mexico and Canada and led the market and pricing analysis for Concert's voice services.
Prior to telecom, Steve held a variety of positions including Director of Intermediary Finance at MLC Group, Inc., Client Services Manager at the International Institute of Business Technologies, and Sr. Credit Manager for PacifiCorp Capital, Inc.
Steve graduated with honors from the George Washington University in Washington, DC, with an MBA in International Business. He holds undergraduate degrees in Business Administration and Organizational Communications from Concordia College in Moorhead, Minnesota.