News & Views

From our ‘Best of’ awards, to new solutions from Microsoft and AWS and a successful digital transformation for Walmart, everyone is winning at Enterprise Connect!

Headsot of Zeus Kerravala, ZK Research

The newly rebranded Plantronics-Polycom comes bearing new products and partnerships, including with AWS, Microsoft, and Google Voice.

Headshot of Sheila McGee-Smith, McGee-Smith Analytics

CCaaS provider tosses out traditional playbook and puts AI to the task of managing the contact center workforce.

Beth Schultz, No Jitter

Vendors and enterprises continue challenging traditional ways of thinking about how businesses approach communications and collaboration.