News & Views

To empower modern digital workers, enterprises must consider how their technology works within the context of their digital workers' behaviors.

Headsot of Zeus Kerravala, ZK Research

Company executives pointed to its strong foundation in the enterprise, a transformational 2018, and four pillars for growth.

Headshot of Sheila McGee-Smith, McGee-Smith Analytics

Company is ready to help customers move to cloud-optimized contact center products as quickly or slowly as they’d like.