Systems Management/Network Design

How Next-Gen Networking Impacts IT Security

Scott Murphy | February 22, 2017 |
Costs are coming down for an enterprise to deliver the improved security of hyper-segmentation, making it conducive to today’s business, security, and IT operational requirements.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 17, 2017 |
This week's collection includes news from Avaya, BroadSoft, ShoreTel, Fuze, InfoVista, Masergy, IBM, Ricoh, Voss Solutions, Imagicle, Aryaka, and CoreDial.

How Security-Conscious Are Your Users?

Gary Audin | February 17, 2017 |
Personal cyber security habits can reflect on your business IT security.

Turning Wi-Fi Logs Into Law Enforcement Tool

Matt Brunk | February 17, 2017 |
A good WLAN will have historical, on-demand, and real-time reporting capabilities -- and a good law enforcement agency will know how to use them.

Avaya Execs Rally Customers, Partners

Beth Schultz | February 14, 2017 |
From the keynote stage at Avaya Engage, company leaders share why Avaya is worth sticking with through its own, the industry's, and customers' transformations.

No Dial Tone: Are You Ready for the Transition?

Matt Brunk | February 10, 2017 |
The end of the PSTN isn't the end of modern man but rather an incredible opportunity.

Legally & Practically: What Avaya's Chapter 11 Means to Customers

Martha Buyer | February 08, 2017 |
A bankruptcy attorney helps me sort through the ins and outs of a bankruptcy filing.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 03, 2017 |
This week's collection includes news from Slack, Avaya, Aerohive, Microsoft, Smartsheet, ATIS, SIP Forum, Wildix, and Dialogic.

Recovering from a Cybersecurity Event

Gary Audin | February 03, 2017 |
By putting proper plans, processes, and procedures in place before you are targeted -- not after -- you will be better positioned to survive and thrive.

Don't Get Caught in a Straightjacket of Costs

Matt Brunk | February 03, 2017 |
Having to forego infrastructure upgrade because of cost can find organizations in a real bind.

Cloud UC Explained

Terry Slattery | February 02, 2017 |
Hosted UC, hybrid cloud UC, UCaaS. Confused? You're not alone.

Enterprise Communications: Out with the Old, In with the New

Dave Stein | February 02, 2017 |
Enterprise Connect Orlando offers sessions to help guide your enterprise through the communications systems procurement process.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | January 27, 2017 |
Today's collection of what's hot and happening includes news from Cisco, Slack, CloudPassage, CafeX, Vonage, 8x8, Plantronics, and Digium.

Peeling Away the Layers of IoT Interoperability

Gary Audin | January 27, 2017 |
Internet of Things interoperability is more than a network connection.

Wi-Fi RFID Keeps Campus Traffic Flowing

Matt Brunk | January 27, 2017 |
An example of how actionable data can help minimize student drop-off and pick-up traffic and safety concerns

Cisco Grabs AppDynamics to Deepen Insight Delivery

Michelle Burbick | January 26, 2017 |
Cisco boosts its analytics position with $3.7 billion acquisition of application intelligence provider AppDynamics.

Assuring Top Performance for the 'Moment of Truth'

Darc Rasmussen | January 25, 2017 |
Here's how to make sure your UC systems don't fail during those all-important real-time customer interactions.

A Story of Mice and Elephants: Dynamic Packet Prioritization

Terry Slattery | January 23, 2017 |
Need to speed up Web apps by 30% in a mixed traffic network? Consider dynamic packet prioritization.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | January 20, 2017 |
Today's collection of what's hot and happening includes news from Slack, Atlassian, Masergy, Windstream, VeloCloud, Citrix, Toshiba, Sonus, Comcast Business, and Genesys.

How Much WAN Bandwidth Is Enough?

Matt Brunk | January 20, 2017 |
Anything measurable can be improved, and just adding bandwidth isn't enough.


July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.