Systems Management/Network Design

Why Cisco's Intent-Based Networking Matters

Zeus Kerravala | June 23, 2017 |
There's a lot to like in automated network that delivers insights for UC and other enterprise decision makers -- and lifts Cisco out of the switching doldrums.

Know Your SLAs

Gary Audin | June 23, 2017 |
What you need to know about your service level agreement and how service availability is measured and guaranteed.

Discover What's Ailing Your Network

Matt Brunk | June 23, 2017 |
Make your troubleshooting efforts more effective with the Netscout LinkSprinter 300.

What 'ExtrAvaCade' Means to Enterprises

Zeus Kerravala | June 22, 2017 |
Management appears committed to minimizing disruption and delivering a long-term roadmap that leverages the strengths of the Extreme, Avaya, and Brocade portfolios.

Why's My Network So Slow?

Terry Slattery | June 21, 2017 |
There are several approaches to diagnosing whether a problem exists on the network or the application.

NTT Com Goes Big with Global SD-WAN

Zeus Kerravala | June 20, 2017 |
Turnkey service masks complexity for global organizations.

On the Bleeding Edge or Lagging Behind? Tell Us Where Your Enterprise Fits In

Beth Schultz | June 19, 2017 |
Share how your organization approaches enterprise communications and collaboration in our latest No Jitter Research survey.

What's In Your Network?

Matt Brunk | June 16, 2017 |
You may often be perplexed by what you find.

Dimension Data Helps Businesses COPE with BYOD

Blair Pleasant | June 13, 2017 |
Rolls out new iOS-focused endpoint management support and a dedicated Apple practice

Wi-Fi: Know Your Traffic

Matt Brunk | June 09, 2017 |
Next-generation Wave 2 may seem the right way to go, but don't leap without doing your due diligence.

Eating the Elephant One Bite at a Time: Global IT Transformation Edition

Elizabeth (Beth) English | June 08, 2017 |
The role of corporate culture in multinational IT transformation

Fixing the Internet Using Secure Vector Routing

Brent Kelly | June 08, 2017 |
A massive networking transformation may be underway, enabled by applying the concept of sessions to all network traffic.

Cisco-Apple: Extending Life in the Fast Lane

Zeus Kerravala | June 07, 2017 |
Cisco expands the benefits of the Apple device fast lane to macOS devices and developers.

Aruba Announces Asset Tracking Solution Integrated into Wireless LAN

Zeus Kerravala | June 06, 2017 |
Administrators just need to attach the tags, log into the application, and configure the assets to start enjoying the benefits immediately.

Mitigating Your Cyber Security Risks

Gary Audin | June 02, 2017 |
You will be attacked, but with a good cyber security posture you may be able to prevent most of these attacks and block them.

Exploring IoT Barriers to Entry

Matt Brunk | June 02, 2017 |
Network issues may stand in the way of some connectivity.

UC Interoperability: Bringing Order Out of Chaos

Skip Chilcott | June 01, 2017 |
Here are three tips for effectively managing multivendor UC environments and the user experience across platforms and vendors.

How to Fix Bad Conference Calling

Matt Brunk | May 26, 2017 |
Tips on reporting service issues and setting expectations

Cisco Flexes IoT Muscle

Zeus Kerravala | May 25, 2017 |
Releases new IoT Operations Platform and partners with Microsoft with aim of simplifying deployments.

Genband, Sonus to Merge

Beth Schultz | May 23, 2017 |
Companies get equal shares of combined entity in $745 million deal.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.