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Eric Krapf | December 17, 2012 |

 
 
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Top Stories of 2012
1. Rise of Lync
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How Microsoft, Avaya, Cisco--and Apple, RIM, and others--shaped the year's events.
Top Stories of 2012 How Microsoft, Avaya, Cisco--and Apple, RIM, and others--shaped the year's events.

No Jitter Company Spotlight: ShoreTel
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Are Video Room Systems Going the Way of the Dinosaur?
May 22, 2013
The video market has been swept by a software revolution. Software-based solutions have transformed the video conferencing infrastructure market, while desktop and mobile apps have all but eliminated...
Responding to the Surging Threat of Telephony Denial of Service (TDoS) Attacks in Contact Centers - U.S. DHS Issues new TDoS Warning
May 8, 2013
Security threats to enterprise Voice/UC resources are increasing, as illustrated by SecureLogix in the latest edition of its "State of Security Report on Voice/UC" released at Enterprise Connect last ...
Where is Siri for the Enterprise?
April 24, 2013
If you have an iPhone or Android for your personal use, you are more than familiar with personal assistant applications like Apple's Siri or Google Now for Android. Many enterprise users would like to...
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