Beth Schultz | November 17, 2016 |


No Jitter Research: 2016 Cloud Communications Survey

Cloud Model Behavior
As mentioned in the previous slide, No Jitter's 2016 Cloud Communications Survey results show that enterprises largely prefer a cloud model in which the provider owns, operates, and maintains the communications software within its own or public cloud infrastructure. Half of this year's 255 enterprise respondents said their organizations are using communications services delivered via this model, compared to only 27% of respondents who indicated their organizations prefer to own, operate, and maintain their software hosted on a provider's cloud infrastructure. In each case, the percentage of enterprise respondents whose organizations are using cloud communications services increases slightly when looking at companies with 1,000 or more employees. Of the 112 respondents falling in this large enterprise category, 53% said their organizations are using cloud communications services under the first model, while 31% are doing so via the second model.


Explore results from No Jitter's second-annual survey on cloud communications.

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