Brian Riggs | September 21, 2015 |


The Email Killers Updated: 14 Cloud-Based Team Collaboration Tools

Redbooth started in 2008 as a developer of a project management app called Teambox. But enterprises, sizable financial service firms, and universities -- not just small teams -- began using its app. And more and more the word "box" became associated with companies and services providing online document storage. So the name had to change.

Another change was the tight focus on project management. In 2014 Redbooth revamped the app around a "virtual workspace" metaphor that centralizes collaboration, communications, and document storage, while at the same time retaining the advanced task management functionality that was Teambox's forte. At about the same time the company tightly integrated group and one-to-one messaging with presence indication into the task management functionality. Click to video launches a Zoom video conference, while click to call initiates a callback service that rings my phone and the phones of people I'm trying to call, then conferences us all together.

This summer Redbooth issued a 2.0 software revision that includes the voice and video comms functionality noted earlier, a redesigned UI that makes chat easier to access, and OneDrive and SharePoint integration (for enterprise customers, particularly those using Office 365).

Redbooth has about 70 employees -- 40 or so are in Spain and the rest in California (despite the U.K. connotation of the company name). Angel investors include executives from Cisco, Facebook, Rackspace, and Zoom. CEO Dan Schoenbaum says about 150 universities are using Redbooth, with the University of Indiana having thousands of users. In total, Redbooth has about 4,000 paying customers.

Unlike many other online team collaboration app providers, Redbooth does not have a freemium model. That is, it offered a free plan until last year, but discontinued that so that the company's support and development teams could focus more on paying customers.

Also unlike similar apps, each Redbooth plan comes with specific integrations. The $5 plan comes with Dropbox, Evernote, and Google Drive pre-integrated, while the $15 plan has Outlook, Zendesk, SharePoint, and others. This could raise its appeal among users looking for a collaboration app but disinterested in customizing it themselves.

Finally, Redbooth provides enterprises with a version of the app that they can deploy in their data centers and manage privately. While this is not unique among team collaboration app developers, it's something that is only a roadmap item at a number of them and as such is something that helps Redbooth stand out.


Here's a status report on 14 team collaboration apps.

May 31, 2017

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April 19, 2017

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April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.