http://www.nojitter.com/rss/ en-us Copyright 2012, United Business Media. http://www.nojitter.com/post/240000456/how-to-keep-video-from-blowing-up-your-network-part-1 Wed, 16 May 2012 05:32:00 EDT http://www.nojitter.com/post/240000456/how-to-keep-video-from-blowing-up-your-network-part-1 http://www.nojitter.com/post/240000466/aspect-on-demand Contact center market leader cloud-based offer score card: Aspect, check. Cisco, check. Genesys, check. Interactive Intelligence, check. Avaya??]]> Wed, 16 May 2012 04:52:00 EDT http://www.nojitter.com/post/240000466/aspect-on-demand http://www.nojitter.com/post/240000379/education-ripe-for-advanced-communications-and-collaboration-technologies Advanced communications not only facilitate collaboration among students, faculty and staff, they also pave the way to new teaching and learning techniques.]]> Tue, 15 May 2012 05:24:00 EDT http://www.nojitter.com/post/240000379/education-ripe-for-advanced-communications-and-collaboration-technologies http://www.nojitter.com/post/240000384/the-future-of-communications Thomas Frey of the DaVinci Insitute says you will be assimilated by technology. And you will probably like it.]]> Tue, 15 May 2012 04:25:00 EDT http://www.nojitter.com/post/240000384/the-future-of-communications http://www.nojitter.com/post/240000375/the-uc-summit-hits-new-heights Key themes that were discussed throughout the event included mobility, BYOD, cloud services, video, virtualization, interoperability, and business process integration.]]> Tue, 15 May 2012 03:59:00 EDT http://www.nojitter.com/post/240000375/the-uc-summit-hits-new-heights http://www.nojitter.com/post/240000294/mobility-for-utilities Device form factors need to be more rugged than an iPad, but there's no doubt that mobility is the critical issue for public utilities.]]> Mon, 14 May 2012 05:57:00 EDT http://www.nojitter.com/post/240000294/mobility-for-utilities http://www.nojitter.com/post/240000291/a-rugged-tablet-could-change-it-all It will not be long before business applications will be available.]]> Mon, 14 May 2012 05:34:00 EDT http://www.nojitter.com/post/240000291/a-rugged-tablet-could-change-it-all http://www.nojitter.com/post/240000288/haiti-give-me-hope For the monthly cost of an iPhone data plan with AT&T, $30 US, a Haitian kid can go to school.]]> Sun, 13 May 2012 19:30:00 EDT http://www.nojitter.com/post/240000288/haiti-give-me-hope http://www.nojitter.com/post/240000226/interop-cocktail-party-chatter Catching up with the collaboration vendors.]]> Fri, 11 May 2012 05:56:00 EDT http://www.nojitter.com/post/240000226/interop-cocktail-party-chatter http://www.nojitter.com/post/240000210/mitel-now-virtualizing-infrastructure The new release aims to remove a potential barrier to UC adoption--the need to upgrade the underlying infrastructure that supports UC.]]> Fri, 11 May 2012 05:03:00 EDT http://www.nojitter.com/post/240000210/mitel-now-virtualizing-infrastructure http://www.nojitter.com/post/240000048/reports-of-telepresence-death-are-greatly-exaggerated I still think there is tremendous amount of innovation to be done by Cisco and Polycom to stay ahead of the competitive curve.]]> Wed, 09 May 2012 06:05:00 EDT http://www.nojitter.com/post/240000048/reports-of-telepresence-death-are-greatly-exaggerated http://www.nojitter.com/post/240000027/avaya-at-interop-managing-networks-for-applications Avaya exec Marc Randall spotlights what the company is calling "application-aware networks."]]> Tue, 08 May 2012 19:46:00 EDT http://www.nojitter.com/post/240000027/avaya-at-interop-managing-networks-for-applications http://www.nojitter.com/post/240000042/converging-on-a-cloud-vision It's called "plug-and-play apps", and the idea is to build IT processes from applications that are readily installed and run either in the public cloud or the company's data center.]]> Tue, 08 May 2012 19:05:00 EDT http://www.nojitter.com/post/240000042/converging-on-a-cloud-vision http://www.nojitter.com/post/232901666/interop-where-do-you-most-need-uc-interoperability Areas like IM/presence federation and video interoperability are hot topics of discussion, but for many customers, it's about getting legacy PBXs to work with the new systems.]]> Tue, 08 May 2012 11:59:00 EDT http://www.nojitter.com/post/232901666/interop-where-do-you-most-need-uc-interoperability http://www.nojitter.com/post/232901593/mobile-customer-care-mania-interaction-mobilizer The connectivity to Facebook gives Interaction Mobilizer some interesting features.]]> Mon, 07 May 2012 20:35:00 EDT http://www.nojitter.com/post/232901593/mobile-customer-care-mania-interaction-mobilizer http://www.nojitter.com/post/232901513/mobile-customer-care-mania-needle Needle is designed to get expert user advice when you want to buy something--from people who actually use the product, not typical contact center agents.]]> Sun, 06 May 2012 17:48:00 EDT http://www.nojitter.com/post/232901513/mobile-customer-care-mania-needle http://www.nojitter.com/post/232901512/free-cisco-jabber-what-does-it-mean We are entering a new era in UC and the market. Cisco is responding to the success of Microsoft in getting the Lync client by including it in popular enterprise licenses.]]> Sun, 06 May 2012 17:28:00 EDT http://www.nojitter.com/post/232901512/free-cisco-jabber-what-does-it-mean http://www.nojitter.com/post/232901509/feedback-enterprise-connect-2012-locknote Interoperability, network management, and overall system complexity were the most salient points of the concluding session.]]> Sun, 06 May 2012 13:57:00 EDT http://www.nojitter.com/post/232901509/feedback-enterprise-connect-2012-locknote http://www.nojitter.com/post/232901463/uc-meet-time-and-motion Consider using UC to explore which business processes you can improve. Then, observe your customers, employees and suppliers to understand the processes that hinder them.]]> Fri, 04 May 2012 06:58:00 EDT http://www.nojitter.com/post/232901463/uc-meet-time-and-motion http://www.nojitter.com/post/232901446/federation-is-the-game-changer-for-unified-communications Connecting to people inside your organization is powerful but connecting to customers and suppliers is what makes or breaks a business.]]> Fri, 04 May 2012 04:15:00 EDT http://www.nojitter.com/post/232901446/federation-is-the-game-changer-for-unified-communications