Post Archive

BROWSE ARCHIVE


BROWSE BY AUTHOR


October 2016

Putting a Millennial Face on UC

Andrew Prokop | October 31, 2016 |
Unified communications is evolving, with Millennials at the heart of that change.

Ghost in the UC Machine

Darc Rasmussen | October 31, 2016 |
Frightening hacks and bugs can afflict your unified communications system any day of the year. Happily, there are ways to protect yourself.

Enhancing Unified Communications with E911

Sponsored by West | October 31, 2016 |
In this sponsored post, West explains how UC, when deployed with the right E911 solution, can help improve the safety of your entire enterprise.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 28, 2016 |
Today's collection of what's hot and happening includes a myriad of news from Nextiva, Google, Level 3 & CenturyLink, Slack & MailClark, ALE, Fonality, Masergy, and collab9.

Waiting on 'Teams,' Microsoft Adds to Skype for Business

Beth Schultz | October 28, 2016 |
Announces general availability of Mac client and enhancements to mobile app experience.

Polycom -- Today and Tomorrow

Ira Weinstein | October 28, 2016 |
Reflecting on where Polycom has been and where it's at now... and what's of greatest potential as it moves forward.

Is IoT Accurate?

Gary Audin | October 28, 2016 |
You cannot assume that IoT endpoints will be right all the time.

Bad Idea: Ignoring IoT Security

Matt Brunk | October 28, 2016 |
Before things improve, we can expect more disruption -- is your organization ready?

Get Smart about AI & Enterprise Collaboration

Beth Schultz | October 27, 2016 |
AI contenders are keen on making business communications more cognitive and contextual, but just how disruptive will this technology be?

Cognitive for Everyone: IBM's Open Approach to Watson

Michelle Burbick | October 27, 2016 |
A look at pertinent news coming out of IBM's World of Watson

OSHA Takes Stand on Distracted Drivers

Martha Buyer | October 27, 2016 |
Puts employers on notice to prohibit, in absolute terms, workers from texting while driving.

IoT: Prolific but Potentially Perilous

Brent Kelly | October 26, 2016 |
Is your refrigerator, lightbulb, or security cam attacking the Internet, as we saw in last week's DDoS debacle?

5 Reasons Why We May See the End of the Private Network

Tom Nolle | October 26, 2016 |
Predicting the demise of private networking makes me uncomfortable, but I'm a realist, too.

Can Watson Help IBM Put New Face on UC?

Jim Burton | October 25, 2016 |
Leveraging its cognitive smarts, IBM is teaming with communications companies like Genband to elevate its stature in enterprise collaboration.

Polycom the Private: What to Expect When You're Expecting

Zeus Kerravala | October 25, 2016 |
With a new owner and new CEO, change is in the air at Polycom. Here are three moves I see on the horizon.

Hacking Communications: Democratization of Telephony

Michelle Burbick | October 24, 2016 |
APIs and SDKs make it possible for anyone to come up with a DIY solution, communications-enabling applications to solve problems.

House Calls Go Digital

Andrew Prokop | October 24, 2016 |
While some really great things from the past may never come back, personal, on-demand healthcare in the comfort of your home isn’t necessarily one of them.

Time to Kill IM

Dave Michels | October 24, 2016 |
Workstream messaging tools are the right tool for modern business needs.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 21, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, Cisco, ALE, Actiance, LiveOps Cloud, and FairPoint Communications.

IoT at the Network Edge

Gary Audin | October 21, 2016 |
Fog computing infrastructure provides an intermediate processing point between IoT endpoints and the cloud.


Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

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Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

November 29, 2017

As video conferencing use rises in the enterprise, businesses are looking for ways to bring this technology out of traditional conference room and make it more broadly accessible. That's made the h

November 1, 2017

Your customers (internal and external) demand that you offer them the ability to connect by any means. With the adoption of cloud communications tools you now have access to an expanded portfolio o

October 18, 2017

Microsofts recent Ignite event had some critically important announcements for enterprise communications. Namely, Microsofts new Team Collaboration offering, Teams, will be its primary communicatio

October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.