Posts
Communications APIs/Integration
Beth Schultz | January 16, 2017 |
Join the TADHack-mini Orlando hackathon, taking place coincident with Enterprise Connect in March, and test your programming chops -- all comers welcome!

CONTINUE READING...
Contact Center/Customer Experience
Chris Vitek | January 10, 2017 |
As real-time engagement solutions evolve, they tend to look a lot like CRM -- and vice versa.

CONTINUE READING...
Contact Center/Customer Experience
Sheila McGee-Smith | January 03, 2017 |
Digital transformation meets customer experience

CONTINUE READING...
Unified Communications & Collaboration
Zeus Kerravala | December 29, 2016 |
We saw it all this year, from cool product developments to surprise corporate moves.

CONTINUE READING...
Systems Management & Network Design
Tom Nolle | December 27, 2016 |
With the right technology choices and likely neutrality changes, enterprise network teams should soon be able to focus on building connection services, not networks.

CONTINUE READING...

Hack Your Way to Telecom Glory at Enterprise Connect

Beth Schultz | January 16, 2017
Join the TADHack-mini Orlando hackathon, taking place coincident with Enterprise Connect in March, and test your programming chops -- all comers welcome!

More UC Consolidation: PGi to Acquire ReadyTalk

Beth Schultz | January 13, 2017
SaaS experience, development strength, and carrier relationships among deal drivers, PGi CEO says.

 

Making the 'Third Network' Work

Gary Audin | January 13, 2017
Network capacity delivered in an as-a-service model brings up certain challenges around SLAs and budgeting.

Wi-Fi Meet My Fridge

Matt Brunk | January 13, 2017
Musings on how Internet-connected appliances and actionable data can help combat the problem of food waste.

 

Don't Buy the Sizzle Without Being in the Know

J.R. Simmons | January 12, 2017
Customers need help to understand contact center digital transformation.

Novel App Makes Events Better Using WebRTC

Brent Kelly | January 12, 2017
The WebRTC-enabled Tap To Speak application lets attendees interact with session speakers via voice or text from their smartphones, and more.

 

Hybrid UC as Path to Vendor Lock-In

Brian Riggs | January 11, 2017 |
Enterprises rarely benefit from an inability to mix and match, and needing to get on-prem and cloud UC services from single vendor is no exception.

Will Microsoft Finally Be a Player in Smartphones?

Jim Burton | January 10, 2017 |
As technologies evolve the game is changing, and these changes may create a shift in smartphone market share.

How Context Sits at Intersection of CRM, ACD

Chris Vitek | January 10, 2017 |
As real-time engagement solutions evolve, they tend to look a lot like CRM -- and vice versa.

Take My Phone, Please

Dave Michels | January 09, 2017 |
Desk phones are here to stay, but do they have to be so dumb?

Top 5 Picks in a Year of Communications Richness

Andrew Prokop | January 09, 2017 |
Whether the rise of comms APIs or the slow demise of Avaya, 2016 didn't disappointment with technologies to watch and developments to track.

Why Real-Time Comms Needs a 'Third Network'

Gary Audin | January 06, 2017 |
Following the cloud model, network services need to evolve so they can support rapid service allocation and activation.

Dig Into the Data & Improve Your Network Health

Matt Brunk | January 06, 2017 |
Analyzing data from wireless LAN reports can be helpful in understanding what's happening, and why.

'Alexa, When Will Voice Interfaces Be Enterprise-Ready?'

Beth Schultz | January 05, 2017 |
While 2017 promises to be the year of the voice interface in the consumer market, enterprise usefulness lags.
 

Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

January 11, 2017
As cloud communications continues to grow and mature, many enterprises are looking to build a hybrid CPE-cloud strategy. Looking out over the next three years, how should enterprises expect the cloud...
December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...