Posts
Brian Riggs | January 26, 2015 |
Microsoft takes another shot at making PSTN calling and telephony features available to businesses subscribing to Office 365 and Lync Online.

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Irwin Lazar | January 22, 2015 |
Facebook's entry into the enterprise collaboration space threatens to disrupt the market, but it will need to address numerous concerns ranging from management, to security, to interoperability and extensibility to succeed.

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Beth Schultz | January 20, 2015 |
Using its network smarts, the service provider has created an enhanced WebRTC API open for third-party developers.

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Beth Schultz | January 15, 2015 |
If you're still using Excel to manage your phone numbers, you're likely headed for a world of hurt.

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Michelle Burbick | January 14, 2015 |
Synergy Research Group data shows Cisco has pulled ahead of Microsoft in the enterprise collaboration market.

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Sponsored by Voxbone | January 12, 2015
There are three domains within the contact center where WebRTC can be integrated.

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PSTN Calling Re-Emerges for Lync Online

Brian Riggs | January 26, 2015
Microsoft takes another shot at making PSTN calling and telephony features available to businesses subscribing to Office 365 and Lync Online.

Selling UC, Using UC

Andrew Prokop | January 26, 2015
An inside look at how a systems integrator uses the enterprise communications products and services it sells

 

Sponsored Post: Global Connectivity for IP Infrastructure

Sponsored by Twilio | January 26, 2015
From instant provisioning of local numbers in 50 countries to a global low-latency infrastructure, the cloud brings a whole new approach to SIP Trunking.

Will Unified Communications be Eaten by Messaging?

Tsahi Levent -Levi | January 23, 2015
UC vendors come at solving communications from the wrong angle, and this is going to be their downfall.

 

The Enterprise Still Needs Landline Phones

Gary Audin | January 23, 2015
Recent Pew research finds the landline reigns supreme over cell/smartphones as one of the most useful tools for in-office workers.

When Communications and Shopping Meet Up

Beth Schultz | January 23, 2015
Aerohive builds up its Personalized Engagement Platform ecosystem, helps retailers communicate with and cater to shoppers.

 

Cellular Service: Trust Is Hard to Come By

Matt Brunk | January 23, 2015 |
Given how convoluted and complicated cell plans can be, getting a call center agent who cares is critically important.

Google to Resell Wireless Service… & What Else?

Michael Finneran | January 22, 2015 |
Google is reportedly poised to resell Sprint and T-Mobile wireless services, continuing its foray into communications.

Facebook Comes to Work

Irwin Lazar | January 22, 2015 |
Facebook’s entry into the enterprise collaboration space threatens to disrupt the market, but it will need to address numerous concerns ranging from management, to security, to interoperability and extensibility to succeed.

Why Social Media and UC Don't Mix

Hyoun Park | January 21, 2015 |
What's needed inside the enterprise is the same as outside in the social sphere -- but most unified communications platforms just aren't there yet.

Polycom Goes Further to Address Workplace of the Future

Zeus Kerravala | January 21, 2015 |
Extra steps that Polycom is taking to improve quality, usability, and interoperability should significantly help its competitive position in an increasingly crowded video collaboration market.

If You Deploy UC, Will They Come?

Blair Pleasant | January 21, 2015 |
Getting users to adopt UC&C to its fullest requires training them on the tool basics plus advanced capabilities.

7 Notable Cloud Initiatives to Watch

Ashley Unitt | January 21, 2015 |
With huge levels of investment and an ever-increasing number of uses, the cloud technology sector is set to keep on growing.

6 Predictions from a Consultant in the Trenches

Dave Stein | January 20, 2015 |
From SMB cloud to analytics and corporate culture, here’s an in-the-trenches look at what to expect in business communications in 2015.
 

January 28, 2015
This Webinar will offer a practical guide to choosing a SIP Trunking provider, featuring a leading consultant with extensive experience in procuring SIP trunks for medium-size and larger enterprises. ...
January 14, 2015
As enterprises roll out Unified Communications systems-usually in deployments in which systems such as Microsoft Lync co-exist with legacy voice systems from Avaya, Cisco, and other vendors-their bid ...
December 3, 2014
Traditional SIP Trunking offerings have not evolved to keep pace with the modern expectations and requirements for the buyer. From painfully slow procurement processes, capacity limits, limited global...