Posts
Michelle Burbick | February 08, 2016 |
Join the No Jitter and Enterprise Connect Twitter chat, "Is UCaaS Inevitable for Your Enterprise?" on Wednesday, Feb. 10, from 1 to 2 p.m. ET, using the #NJchat hashtag.

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Dave Michels | February 08, 2016 |
Cloud communications is a market whose time has come. This UCaaS leader doesn't intend to let it get away from him.

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Beth Schultz | February 02, 2016 |
Innovative solutions focused on cloud-based UC&C, mobility, and seamless integration are among those catching our judges' eyes.

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Brian Riggs | February 02, 2016 |
Let's take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.

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Andrew Prokop | February 01, 2016 |
A closer look at some of the top boards used by the leading IoT solutions.

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Eric Krapf | February 01, 2016 |
Mobile-first collaboration applications aren't going away, so be sure you know with what you're dealing.

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It's 2016 -- Do You Know Where Your TCO Is?

Marty Parker | February 09, 2016
Considering total cost of ownership, cloud communications options are increasingly the smart enterprise choice.

Getting Real on RTC in the Enterprise

Erik Lagerway | February 09, 2016
A look at the state of WebRTC today, and how standards affect the enterprise

 

Twitter Chat: Is UCaaS Inevitable for Your Enterprise?

Michelle Burbick | February 08, 2016
Join the No Jitter and Enterprise Connect Twitter chat, “Is UCaaS Inevitable for Your Enterprise?” on Wednesday, Feb. 10, from 1 to 2 p.m. ET, using the #NJchat hashtag.

Avaya Straightens Out Midmarket Cloud Strategy

Brian Riggs | February 08, 2016
Lays down its new approach to cloud-based UC services in a two-pronged service and platform announcement.

 

UCaaS/CCaaS Consolidation: BroadSoft Acquires Transera

Sheila McGee-Smith | February 08, 2016
With the tight connection between carriers and Transera's routing strategy, the company is a perfect fit for BroadSoft.

8x8 CEO Has a Tiger by the Tail

Dave Michels | February 08, 2016
Cloud communications is a market whose time has come. This UCaaS leader doesn't intend to let it get away from him.

 

SIP Architecture 101

Andrew Prokop | February 08, 2016 |
Whether you are working with Avaya, Cisco, Microsoft, or BroadSoft, you will encounter proxies, registrars, and back-to-back user agents.

SIP Trunks: Putting Risk in Context

Matt Brunk | February 05, 2016 |
Understanding where SIP trunks might miss the mark will help improve deployments.

Why Leasing Makes Sense

Gary Audin | February 05, 2016 |
If you need new UC&C-related gear, consider the opportunities leasing could afford your organization.

How Your Communications Platform Can Drive Innovation

Richard Hatheway | February 05, 2016 |
A cloud-based approach with open APIs is the path to creative use of communication and collaboration technologies -- and a better user experience.

Cisco & IoT, But Where's the UC?

Beth Schultz | February 04, 2016 |
Industry vendors have yet to deliver compelling stories that weave together IoT and enterprise communications strategies.

Mobile & UC: Complements or Competitors?

Michael Finneran | February 04, 2016 |
A lot of big things are going on in mobility, but all of them seem at cross-purposes with UC.

Don't Get Me Restarted... Make CRM Your System of Engagement

Gerrit V Lydecker Jr. | February 04, 2016 |
By integrating telephony into CRM platforms, companies are able to minimize the time and effort of resolving customer problems.

Designing Networks for Unified Communications

Terry Slattery | February 03, 2016 |
Many networks are designed for data traffic. Real-time traffic like voice and video add new requirements for network design, operation, and troubleshooting.
 

February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...