Posts
Michelle Burbick | June 30, 2016 |
The pair of tech giants will integrate their cloud-based collaboration solutions, and 'infuse' all with the cognitive computing power of IBM Watson.

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Brian Riggs | June 30, 2016 |
Getting all your business comms services from the Office 365 cloud, via Skype for Business Online, is a powerful, if not always practical, proposition.

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Beth Schultz | June 28, 2016 |
CEO Alan Masarek shares his insight on Vonage's cloud communications strategy, perspective on the communications API opportunity, and more.

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Zeus Kerravala | June 27, 2016 |
Goal is to provide deep infrastructure insight so IT can quickly identify issues and get to root causes, and run what-if scenarios in advance of deployment.

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Marty Parker | June 21, 2016 |
Your answer is very likely, yes -- and you can prepare by following these four steps.

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Andrew Prokop | June 20, 2016 |
The traditional call flow concept doesn't do justice to the modern customer experience.

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Cisco, IBM Team to Bring Intelligence to Enterprise Collaboration

Michelle Burbick | June 30, 2016
The pair of tech giants will integrate their cloud-based collaboration solutions, and 'infuse' all with the cognitive computing power of IBM Watson.

Know Your Skype for Business Hybrid Options

Brian Riggs | June 30, 2016
Getting all your business comms services from the Office 365 cloud, via Skype for Business Online, is a powerful, if not always practical, proposition.

 

Ready for the Communications Gold Rush?

Lantre Barr | June 30, 2016
Companies like Twilio, Vonage's Nexmo, and Cisco's Tropo have staked their claims, innovative communications API portfolios at the ready.

Cisco to Lend Hand in Locking Cloud Down

Zeus Kerravala | June 29, 2016
With acquisition of cloud access security broker CloudLock, Cisco aims to give IT way to enforce security policies around cloud services, including UCaaS.

 

Mobile Security Moves On Up

Michael Finneran | June 29, 2016
The problem of mobile security is not solved, but we have at least reached the point where it is solvable.

Mobile UC Gets a Second Life

Jim Burton | June 28, 2016
Opportunity stems from Apple's recent decision to open key elements of the iPhone dialer interface to VoIP providers.

 

CPaaS Oligarchy in the Making?

Beth Schultz | June 28, 2016 |
CEO Alan Masarek shares his insight on Vonage's cloud communications strategy, perspective on the communications API opportunity, and more.

Give Us All Your Email: Why Team Chat Will Rule

Irwin Lazar | June 28, 2016 |
Chalk me down as a believer. After nearly six months of using a team chat app, I'm hooked, and I never want to go back to email.

Getting Hands-On with Avaya Breeze Engagement Designer

Andrew Prokop | June 27, 2016 |
If I can get functionality, power, and ease of use in the same package, I'd be a fool to look the other way.

Cisco Tetration Analytics: the What & Why for Communications

Zeus Kerravala | June 27, 2016 |
Goal is to provide deep infrastructure insight so IT can quickly identify issues and get to root causes, and run what-if scenarios in advance of deployment.

Changing MSP Landscape: Automation on the Rise

Darc Rasmussen | June 27, 2016 |
In the second of a two-part series on the managed service provider transformation mandate, we explore the benefits of automated management.

Shadow UC&C Grows Out of Control

Gary Audin | June 24, 2016 |
But there are ways for IT to reign in users and gain back control.

Adtran Aims to Ease IT Cash Flow

Matt Brunk | June 24, 2016 |
A new subscription plan for managed services providers is meant to help businesses offload infrastructure-related capex costs

Catching Up on Facebook at Work

Beth Schultz | June 23, 2016 |
Monica Adractas, Facebook's director, Americas, Facebook at Work, gives us the lowdown on where the product is now and where it'll be going.
 

June 22, 2016
The obvious benefits of unified communications -- user connectivity and collaboration from any location along with significant cost savings -- are impossible to ignore. However, if youre in the proces...
May 11, 2016
Companies are increasingly migrating from premises-based telephony to cloud-based, whether to achieve greater scale, boost flexibility, or cut costs. Even those businesses that are choosing to stay wi...
April 27, 2016
Todays business conditions are forcing organizations to find dynamic and flexible communications solutions that can unify co-workers and deliver actionable metrics to solve the issues that matter most...