Posts
Michelle Burbick | March 30, 2015 |
What could we potentially expect from Google in this industry moving forward?

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Beth Schultz | March 27, 2015 |
The second-term commissioner shares her thoughts on why the FCC did what it did in its latest Internet order.

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Michelle Burbick | March 25, 2015 |
Cisco announces Cisco Spark, a commercialized version of the Project Squared collaboration app debuted last November.

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Tom Nolle | March 25, 2015 |
Populism tells us we don't need new core technologies to drive revolutionary change but rather a focus on agents, software, and adding value to services.

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Brian Riggs | March 23, 2015 |
In general, the business communications solutions for Chromebox and especially Chromebook seem to benefit Google much more than UC vendors.

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Beth Schultz | March 19, 2015 |
Microsoft releases technical preview of Skype for Business client, which features familiar Lync functionality with a Skype look and feel.

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Google's Angle in Enterprise Communications

Michelle Burbick | March 30, 2015
What could we potentially expect from Google in this industry moving forward?

Call Recording with SIP

Andrew Prokop | March 30, 2015
Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording.

 

Wrapping Up Enterprise Connect Orlando 2015

Eric Krapf | March 30, 2015
The Cloud, the Business, and the Contact Center

Bringing Mobile Customers Into UC&C

Art Rosenberg | March 30, 2015
Think about embracing click-for-assistance options and other features and functionality that cater to mobile customers -- creating what I call 'UC&C2' capabilities.

 

FCC's Clyburn Talks Up Net Neutrality

Beth Schultz | March 27, 2015
The second-term commissioner shares her thoughts on the why the FCC did what in latest Internet order.

Addressing 'VoIPmageddon': Vetting SIP Trunking Providers

Gaetan Brichet | March 27, 2015
Understanding how your VoIP provider handles calls across its network is as important as knowing how your VoIP implementations run in your own network.

 

Fluke Networks Attacks Cable Install Issues

Matt Brunk | March 27, 2015 |
Cloud-based cable certification project management can ease challenges project managers often face.

Satellite Internet Access Looking Attractive

Gary Audin | March 27, 2015 |
As satellite technologies advance, improved Internet coverage could be on its way.

Finding a Fix for the 'Un-Unified' Nature of UC

Beth Schultz | March 26, 2015 |
Oracle executives see the need to make communications integral to enterprise apps of all sorts.

Your Best Business Tool Is You

Anthony Bartolo | March 26, 2015 |
How virtual meetings keep us connected and productive

Demystifying Voice & Data -- Part 2

Art Yonemoto | March 26, 2015 |
In part one, we discussed analog, switch and multiplexing. In this article we will try to demystify the topic of digital.

Igniting Cisco Spark

Michelle Burbick | March 25, 2015 |
Cisco announces Cisco Spark, a commercialized version of the Project Squared collaboration app debuted last November.

Why We Need a Populist Technology Revolution

Tom Nolle | March 25, 2015 |
Populism tells us we don't need new core technologies to drive revolutionary change but rather a focus on agents, software, and adding value to services.

Fostering 'Mobile Enablement' in the Enterprise

Michael Finneran | March 25, 2015 |
One of the key themes from last week's Enterprise Connect 2015 mobility track is the need to enable mobility in a responsible and business-like fashion.
 

April 8, 2015
An explosion of application traffic threatens to overwhelm enterprise networks, and real-time traffic like voice and video can be the most endangered, and also the most threatening to other kinds of t...
March 25, 2015
Enterprise collaboration and communications tools are more fragmented than ever, and the proliferation of new approaches for collaboration is hindering productivity. Unified communications (UC) was su...
March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...