Posts
Blair Pleasant | June 30, 2015 |
Collaborative communications is highly promising, but don't expect to see a critical mass of integrated applications or customer adoption for some time.

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Brian Riggs | June 29, 2015 |
Let's take a detailed look at the company's latest foray into the UC market.

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Beth Schultz | June 29, 2015 |
UC vendors aren't playing around when it comes to integrating their communications capabilities with business applications.

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Dave Michels | June 22, 2015 |
The next evolution in enterprise communications will better address how we communicate and collaborate and become more central to workflow.

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Beth Schultz | June 19, 2015 |
In acquiring this popular cloud app for teams, RingCentral aims to deliver a fully integrated cloud communications, messaging and collaboration platform.

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Collaborative Communications Revisited

Blair Pleasant | June 30, 2015
Collaborative communications is highly promising, but don't expect to see a critical mass of integrated applications or customer adoption for some time.

Messaging: the 'Next Voice'?

Brent Kelly | June 30, 2015
Some, including Cisco's John Chambers, consider video to be the "next voice." But not me.

 

Avaya and Its Users

Guy Clinch | June 30, 2015
Executive director of the IAUG shares insight on how the user group operates and where it is headed in the future.

Interactive Intelligence 'Thinks Different' with PureCloud Communicate

Brian Riggs | June 29, 2015
Let's take a detailed look at the company's latest foray into the UC market.

 

The Sound Science of Audio Codecs

Andrew Prokop | June 29, 2015
What is sound and how do we take the noise that comes from our mouths and turn it into something that can be transported across an IP network?

Integration Is the Name of the Game... Snap!

Beth Schultz | June 29, 2015
UC vendors aren't playing around when it comes to integrating their communications capabilities with business applications.

 

Go Ahead, Move Your Infrastructure

Matt Brunk | June 26, 2015 |
In a recent campus infrastructure project, adds, moves, and changes improved connectivity to an underserved area while keeping expenses in check.

Who's on Your Network?

Gary Audin | June 26, 2015 |
To answer this question definitively, security specialists need to be as imaginative as any potential intruders.

FCC Clarifies, Strengthens Consumer Protection

Martha Buyer | June 25, 2015 |
If you're in the business of telemarketing, it's critical to understand the Telecommunications Consumer Protection Act's new provisions.

Cisco vs. Microsoft: Survey Says...

Eric Krapf | June 25, 2015 |
While about half of enterprises are inclined to choose both Cisco and Microsoft for UC, of those picking one or the other, the latter has a slight edge.

3 Contact Center Trends to Watch

Brandon Knight | June 25, 2015 |
Amid all the various topics discussed last week at Call Center Week 2015, these three took center stage.

Privacy and How to Lose It

Melissa Swartz | June 24, 2015 |
Google and AT&T high-speed Internet services may seem like a bargain, but what are they costing consumers in privacy?

Stop Unifying Your Communications

Al Cook | June 24, 2015 |
You’re unifying the wrong thing!

The Evolving Channel Is Good News for Enterprises

Jim Burton | June 24, 2015 |
Business communications channel partners are evolving from resellers of vendor products to system/solution integrators for enterprise customers.
 

June 3, 2015
SIP Trunking has been available and hyped for over a decade, but 80% of businesses still haven't made the switch. In this webinar, we'll provide the market context on the halting transition to SIP Tru...
May 20, 2015
The silo-ed PBX at the core of the legacy communications architecture no longer fits today's need for integrated enterprise, Web-based, and mobile communications, and this installed base is limiting e...
April 15, 2015
An explosion of application traffic threatens to overwhelm enterprise networks, and real-time traffic like voice and video can be the most endangered, and also the most threatening to other kinds of t...