Posts
Cisco's Challenge in Competing with Microsoft Lync
Zeus Kerravala | May 19, 2013 |
Appealing to the Microsoft audience with "we're better" or "we're cheaper" doesn't work, as that buyer doesn't care. Ironically, it's why Cisco wins in networking.

CONTINUE READING...
Taking Back the UI
Michael Finneran | May 20, 2013 |
Rather than trying to layer anything else on top of Android, Google is actually taking off layers and exposing the "pure" Android.

CONTINUE READING...
Google IO Silent Messages
Dave Michels | May 20, 2013 |
The big take-away from this year's IO is that Google isn't serious about the enterprise. Nor should it be.

CONTINUE READING...
WebRTC: The Peers are Coming
Phil Edholm | May 19, 2013 |
There's reason to believe that there will be 1 Billion WebRTC-enabled devices (think peers) by the end of the year.

CONTINUE READING...

Goldilocks Rocks

Kevin Kieller | May 20, 2013
Once you get a project "just right," you have to know how to present it to the C-level.

Taking Back the UI

Michael Finneran | May 20, 2013
Rather than trying to layer anything else on top of Android, Google is actually taking off layers and exposing the "pure" Android.

 

Google IO Silent Messages

Dave Michels | May 20, 2013
The big take-away from this year's IO is that Google isn't serious about the enterprise. Nor should it be.

House Calls Trump Telemedicine

Chris Stegh | May 19, 2013
Video technology can't yet replace an in-person visit, but vendors are working to make this a reality in at least some situations.

 

Cisco's Challenge in Competing with Microsoft Lync

Zeus Kerravala | May 19, 2013
Appealing to the Microsoft audience with "we're better" or "we're cheaper" doesn't work, as that buyer doesn't care. Ironically, it's why Cisco wins in networking.

WebRTC: The Peers are Coming

Phil Edholm | May 19, 2013
There's reason to believe that there will be 1 Billion WebRTC-enabled devices (think peers) by the end of the year.

 

Watson, I Want To See You Now

Matt Brunk | May 18, 2013 |
The empowering video conversation is what I want immediately, unscheduled and without advance notice.

Do You Need a Multi-Carrier Mobile Communications Hub?

Sorell Slaymaker | May 16, 2013 |
Across the globe, users need some combination of coverage, speed, and unlimited/low cost bandwidth. Some need all three, and that's where this new type of device could come in.

Interactive Intelligence's Interactions 2013: Customer Stories

Sheila McGee-Smith | May 15, 2013 |
Interactive's emphasis was not "this is the stuff we have" but "this is what you can do for your customers with our stuff."

The ShoreTel Dock: On The Desk But Off The Mark

Michael Finneran | May 14, 2013 |
The device relies exclusively on WiFi for connectivity, which could affect performance, depending on the enterprise.

Is WebRTC Just One Part of the Browser of the Future?

Eric Krapf | May 14, 2013 |
It's not just voice and video--it's file transfer, social and more. At least that's the plan. But is it too much?

Sonus SBC Announcement Hints at Future Architectures

Eric Krapf | May 14, 2013 |
If session border controllers start handling more types of traffic in more situations, they'll need more horsepower, the vendor argues.

Aastra Finds Third Path to Public Cloud

Dave Michels | May 14, 2013 |
The UC engine is only part of the hosted solution. It turns out, there's a lot more to offering a cloud service than just a softswitch.

Living with Lync: Lessons Learned

Kevin Kieller | May 12, 2013 |
The top 10 takeaways from Enterprise Connect, from those who have been through the transition.

Huawei Not Bailing on U.S. Enterprise

Should You Get Your Head in the Cloud?

What is Collaboration?

Blackmore Leaving as ShoreTel CEO

Another UCaaS Option Joins the Fray

Vendor Views on SIP Trunk Architecture are Changing

 
Post Archives
No Jitter Company Spotlight: ShoreTel
Webinars Enterprise Connect Tour Virtual Events
Are Video Room Systems Going the Way of the Dinosaur?
May 22, 2013
The video market has been swept by a software revolution. Software-based solutions have transformed the video conferencing infrastructure market, while desktop and mobile apps have all but eliminated...
Responding to the Surging Threat of Telephony Denial of Service (TDoS) Attacks in Contact Centers - U.S. DHS Issues new TDoS Warning
May 8, 2013
Security threats to enterprise Voice/UC resources are increasing, as illustrated by SecureLogix in the latest edition of its "State of Security Report on Voice/UC" released at Enterprise Connect last ...
Where is Siri for the Enterprise?
April 24, 2013
If you have an iPhone or Android for your personal use, you are more than familiar with personal assistant applications like Apple's Siri or Google Now for Android. Many enterprise users would like to...
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