Posts
Dave Stein | September 17, 2014 |
Two areas of analytics tools have developed for UC: system-oriented analytics and end user/BI-oriented analytics.

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Andrew Prokop | September 16, 2014 |
There will always be unknowns--the serpents in paradise--but through careful planning you can minimize their impact.

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Brian Riggs | September 08, 2014 |
While Microsoft can certainly point to many Lync customers that are doing away with their desk phones and opting to deploy UC client software only, Microsoft partners can just as easily point to many customers deploying physical handsets to their many Lync users.

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Billy Chia | September 15, 2014 |
Television shows set in the future can often grant us insights about the present. Today's Sci-Fi shows are an illustration of just how important short, text-based communications like SMS, IM, and mobile push notifications are - particularly for businesses.

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Robert Lee Harris | September 12, 2014 |
Although the Apple Watch is not a business product there are some lessons to be learned from Apple and the launch of its watch.

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Irwin Lazar | September 10, 2014 |
Despite a great deal of hype over the last two years, WebRTC has yet to move into the mainstream - however, don't count it out yet.

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Virtual Teams: Raising Productivity or the Silent Killer?

Zeus Kerravala | September 17, 2014
Unify made the comment that "Virtual teams are taking over but there’s still work to be done." I couldn't agree more.

UC Analytics: What is it? Do We Need it? Is it Ready for Prime Time?

Dave Stein | September 17, 2014
Two areas of analytics tools have developed for UC: system-oriented analytics and end user/BI-oriented analytics.

 

Dealing with the Unknown Unknowns of Communications Technology

Andrew Prokop | September 16, 2014
There will always be unknowns – the serpents in paradise – but through careful planning you can minimize their impact.

The Big Name in Desk Phones

Eric Krapf | September 16, 2014
...and what it says about the future of the enterprise endpoint.

 

BYOD and UC: Friends or Foes?

Alan Percy | September 16, 2014
A desktop telephone is predictable, has known capabilities, can be managed by the IT group, and is a whole lot less expensive than providing a new laptop to an employee.

Messaging Wins on TV and at Work

Billy Chia | September 15, 2014
Television shows set in the future can often grant us insights about the present. Today’s Sci-Fi shows are an illustration of just how important short, text-based communications like SMS, IM, and mobile push notifications are - particularly for businesses.

 

Intel Developer Forum 2014: A View from Inside

Phil Edholm | September 15, 2014 |
Going to this type of event is great to open our minds to what is coming and what is possible.

Big Data: Tools and a Test

Gary Audin | September 12, 2014 |
Big data has promise, but big data discussions are fraught with opinions. In the end, all things that are hyped have to deliver something useful, economical, and productive.

Interop NY: What's Top-of-Mind in Enterprise Communications

Eric Krapf | September 12, 2014 |
Building real-time-ready networks, UC Federation, and of course Cisco vs. Microsoft are among the topics to be covered.

What Enterprise IT Can Learn from the Apple Watch

Robert Lee Harris | September 12, 2014 |
Although the Apple Watch is not a business product there are some lessons to be learned from Apple and the launch of its watch.

Net Neutrality: Which of Many?

Tom Nolle | September 11, 2014 |
The real question isn’t what should happen with net neutrality, but rather what could happen.

ICT: Management of Resources

Matt Brunk | September 11, 2014 |
Empowering staff with better information allows them to make better decisions.

Sponsored Post: Fundamentals of VoIP Monitoring and Troubleshooting: Part 2

Sponsored by SolarWinds | September 11, 2014 |
As a best practice, it's a good idea to monitor these key metrics end-to-end within your VoIP network.

The Devil is in the Details - Fraudulent Calls

Art Yonemoto | September 10, 2014 |
We all have heard the idiom "The Devil is in the Details." Recently, I received a call from another consultant about a client issue which provides proof to this saying.
 

September 24, 2014
Distributed enterprises face a long list of challenges when deploying UC services to remote offices, including survivability, security and performance. IT managers need flexible and reliable solutions...
September 10, 2014
Cloud solutions offer companies the unprecedented ability to forego the costly and painful process of updating their contact centers every few years in order to maintain some semblance of modernity, i...
August 27, 2014
Whether your organization has decided to move to the cloud, or you are considering the possibility, this webinar will help you cut through the all the "checklists" and give you four must-hav...