Posts
Michelle Burbick | September 19, 2014 |
Synergy Research offers its latest take on the fight to win enterprise collaboration spend.

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Dave Stein | September 17, 2014 |
Two areas of analytics tools have developed for UC: system-oriented analytics and end user/BI-oriented analytics.

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Andrew Prokop | September 16, 2014 |
There will always be unknowns--the serpents in paradise--but through careful planning you can minimize their impact.

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Robert Lee Harris | September 12, 2014 |
Although the Apple Watch is not a business product there are some lessons to be learned from Apple and the launch of its watch.

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Cisco and Microsoft Go to Battle in the Collaboration Space

Michelle Burbick | September 19, 2014
Synergy Research offers its latest take on the fight to win enterprise collaboration spend.

Named Data Networking: The Next Internet?

Gary Audin | September 19, 2014
The Named Data Networking (NDN) project has been formed to develop a new Internet architecture that builds on the strengths and fixes the weaknesses of the current host-based, point-to-point communication architecture.

 

Service Providers Can Boost Cloud Sales with Process Improvements and Best Practices

John Malone | September 18, 2014
There are billions of dollars of potential new cloud sales every year that Service Providers may miss out on for want of best practices.

Sponsored Post: Fundamentals of VoIP Monitoring and Troubleshooting, Part 3

Sponsored by SolarWinds | September 18, 2014
You can get ahead of problems by collecting and storing CDRs and setting proactive alerts when certain thresholds are exceeded, like excessive jitter, latency, or packet loss.

 

Make It Easy to Do Business: Benefits of ICT

Matt Brunk | September 18, 2014
Until businesses recognize that they are in fact a "call center," they will not likely embrace integrating processes to make improvements

Dick Kuehn: The Consultant's Consultant

Fred Knight | September 17, 2014
A legendary figure in our industry, Dick Kuehn, who recently passed away, spent 40 years negotiating with carriers and equipment vendors to get enterprises what THEY wanted.

 

Virtual Teams: Raising Productivity or the Silent Killer?

Zeus Kerravala | September 17, 2014 |
Unify made the comment that "Virtual teams are taking over but there’s still work to be done." I couldn't agree more.

UC Analytics: What is it? Do We Need it? Is it Ready for Prime Time?

Dave Stein | September 17, 2014 |
Two areas of analytics tools have developed for UC: system-oriented analytics and end user/BI-oriented analytics.

Dealing with the Unknown Unknowns of Communications Technology

Andrew Prokop | September 16, 2014 |
There will always be unknowns – the serpents in paradise – but through careful planning you can minimize their impact.

The Big Name in Desk Phones

Eric Krapf | September 16, 2014 |
...and what it says about the future of the enterprise endpoint.

BYOD and UC: Friends or Foes?

Alan Percy | September 16, 2014 |
A desktop telephone is predictable, has known capabilities, can be managed by the IT group, and is a whole lot less expensive than providing a new laptop to an employee.

Messaging Wins on TV and at Work

Billy Chia | September 15, 2014 |
Television shows set in the future can often grant us insights about the present. Today’s Sci-Fi shows are an illustration of just how important short, text-based communications like SMS, IM, and mobile push notifications are - particularly for businesses.

Intel Developer Forum 2014: A View from Inside

Phil Edholm | September 15, 2014 |
Going to this type of event is great to open our minds to what is coming and what is possible.

Big Data: Tools and a Test

Gary Audin | September 12, 2014 |
Big data has promise, but big data discussions are fraught with opinions. In the end, all things that are hyped have to deliver something useful, economical, and productive.
 

September 24, 2014
Distributed enterprises face a long list of challenges when deploying UC services to remote offices, including survivability, security and performance. IT managers need flexible and reliable solutions...
September 10, 2014
Cloud solutions offer companies the unprecedented ability to forego the costly and painful process of updating their contact centers every few years in order to maintain some semblance of modernity, i...
August 27, 2014
Whether your organization has decided to move to the cloud, or you are considering the possibility, this webinar will help you cut through the all the "checklists" and give you four must-hav...