Posts
Irwin Lazar | July 28, 2014 |
Video conferencing is quickly becoming ubiquitous, from the meeting room to desktop, to mobile device. As a result, usage is growing as well.

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Sheila McGee-Smith | July 31, 2014 |
Partners will be able to offer hybrid cloud services based on IaaS and PaaS, but application services are farther away.

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Terry Slattery | July 31, 2014 |
Software Defined Networking hardware and software are becoming available.

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Dimension Data: A Partner Perspective on Cisco Intercloud

Sheila McGee-Smith | July 31, 2014
Partners will be able to offer hybrid cloud services based on IaaS and PaaS, but application services are farther away.

Bare-Metal SDN Fabric

Terry Slattery | July 31, 2014
Software Defined Networking hardware and software are becoming available.

 

IoT: Benefit or Headache for IT?

Gary Audin | July 31, 2014
The business issues may be even more difficult to resolve than the technical challenges.

Agent Performance Optimization: Making it Work for Mid-Size Organizations

Melanie Turek | July 30, 2014
Mid-size companies can find the sweet spot, providing a high level of personalization based on clear data and analytics--if they get the set-up right.

 

"We Don't Care. We Don't Have to. We're the Phone Company."

Tom Brannen | July 30, 2014
The immortal words of Ernestine the operator have never rung more true than they do for enterprises today.

Where HIPAA, PCI, and SOX Meet Cloud Communications Security

Brent Kelly | July 29, 2014
It turns out that if your cloud communications provider is not HIPAA, PCI, and SOX compliant, then if these regulations apply to you, chances are that you are not compliant either.

 

How Information Technology Companies Took Over Communications--And What's Next

Jim Burton | July 29, 2014 |
The market leaders in the next phase of the CIT evolution will be companies with the underlying core technologies to deliver cloud and AI solutions.

Smart Conversations with SMART

Michelle Burbick | July 29, 2014 |
SMART works to make collaboration and decisions surrounding collaborative technologies just that … smart.

Video Is Everywhere, But Is Anyone Using It?

Irwin Lazar | July 28, 2014 |
Video conferencing is quickly becoming ubiquitous, from the meeting room to desktop, to mobile device. As a result, usage is growing as well.

Wearables in the Wings

Michael Finneran | July 28, 2014 |
The tone of the recent Wearable Tech Expo was more focused on the real and practical challenges of creating a whole new class of products and making them commercially viable.

Will Enterprises Be Left Standing on the UC Platform?

Eric Krapf | July 25, 2014 |
Everybody assumes the next stage is one where the PBX disappears somehow or other. But what comes next?

VoIP: Voice Quality Problems & Recommendations

Gary Audin | July 25, 2014 |
There are still IT staff members who need to learn about VoIP and the impairments that interfere with voice quality.

Cisco Makes a Developer Push and Launches DevNet

Zeus Kerravala | July 25, 2014 |
Earlier this week, Cisco announced DevNet – the company’s latest program aimed at wooing developers.

The Potholes in Net Neutrality's Fast and Slow Lanes

Simon Dudley | July 24, 2014 |
It's a simple problem to understand, really. Less capacity across networks means less use of technology that demands that capacity.
 

July 30, 2014
A myth persists that premise-based unified communications and contact center solutions are more secure than similar solutions in the cloud. Join this webinar to learn why that mode of thinking is outd...
June 18, 2014
Enterprises continue to explore ways to leverage the cloud to support their business-critical applications. But it's not enough to simply run an application within a particular cloud provider's infras...
June 4, 2014
The use of Software as a Service (SaaS) has skyrocketed over the last few years and shows no signs of slowing down. A recent global SaaS study of 879 decision makers found that reducing costs is still...