SHARE



ABOUT THE AUTHOR


Beth Schultz
Beth Schultz is editor of No Jitter and program co-chair for Enterprise Connect. Beth has more than two decades of...
Read Full Bio >>
SHARE



Beth Schultz | September 29, 2017 |

 
   

Microsoft Teams Gets Partner Love

Microsoft Teams Gets Partner Love A sampling of Teams support from different corners of the collaboration ecosystem

A sampling of Teams support from different corners of the collaboration ecosystem

Team collaboration, as the name implies, is not meant to be a solo endeavor -- neither from the perspective of the user nor provider. And so along with the rise of Microsoft Teams within Office 365 comes a blossoming partner ecosystem.

Not that Microsoft partners need much nudging, given the company's clear articulation this week at Ignite that over time the cloud-based Office 365 will support a single communications experience, provided via Teams. But Microsoft has promised to make sure the huge investment companies have made in Skype for Business-certified devices isn't disrupted.

Microsoft Commitment
For example, Microsoft will ensure that Skype for Business-certified phones will continue to work as users transition to Teams and that makers of Skype Room Systems will upgrade those devices, new and old, to support Teams, Ben Canning, Microsoft partner director of program management for Skype for Business and Teams, told a substantial crowd -- eyeballed at well more than 1,000 attendees -- gathered for an Ignite session on how to transform from Skype for Business Online to Teams. (And, by the way, with this week's introduction of the ThinkSmart Hub 500, Lenovo has joined Crestron, Logitech, and Polycom in offering a Skype Room System.)

In addition, Microsoft is fleshing out the cloud video interoperability partnership it has with Polycom to include BlueJeans and Pexip, all of which will work with Teams, Canning said. "So whether you've got existing gear or Skype Room System gear, any of your rooms will be able to participate in Skype for Business and Teams meetings, and all of your phone endpoints will continue to work with Skype for Business and Teams," he reiterated.

Around the Ecosystem
With Ignite as the backdrop, a variety of other Skype for Business ecosystem partners took the opportunity to reinforce Microsoft's messaging. Polycom, for example, announced its commitment to integrate its core audio and video conferencing products with the Teams platform. The integration effort will begin with the RealPresence Group Series for video, with support in its MSR Series Skype Room System and RealConnect video interoperability solution on tap. Integration with voice devices will follow as Microsoft matures its telephony support in Teams, said Amy Barzdukas, Polycom CMO, in a expo floor briefing.

To date, the interest Polycom has seen in Teams tends to be from companies that have homogeneous deployments, Barzdukas said. "But everybody is excited about the potential to bring together email, persistent chat, voice, and video," she added.

And, for companies interested in Teams but wanting an external safety net, Actiance has brought the tool into its compliance fold. Using Vantage for Microsoft Teams, businesses will be able to capture and send messaging and files to Actiance Alcatraz or other archive of choice for long-term retention, the company said. Indexed Teams content, be that one-to-one and multiparty chat or full persistent channels, is searchable, and can be exported in multiple formats for that long-term archival. Vantage for Microsoft Teams is available on-premises or in the Microsoft Azure Cloud.

Elsewhere in the partner ecosystem, UC management solutions provider IR announced Teams support in its next-generation Prognosis UC Assessor tool, which is newly available as a cloud-delivered service, said Skip Chilcott, global head of product marketing at IR. Leveraging synthetic traffic, companies can use the tool to run pre-deployment network assessments and determine how to improve performance for the Skype for Business and, separately, Teams user experience.

Interest in Teams has been high on the show floor, Chilcott noted. "The first question everybody asks is 'What's your Teams story?'"

Follow Beth Schultz and No Jitter on Twitter!
@Beth_Schultz
@nojitter





COMMENTS



Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

November 1, 2017

Your customers (internal and external) demand that you offer them the ability to connect by any means. With the adoption of cloud communications tools you now have access to an expanded portfolio o

October 18, 2017

Microsofts recent Ignite event had some critically important announcements for enterprise communications. Namely, Microsofts new Team Collaboration offering, Teams, will be its primary communicatio

September 20, 2017

Customer experience can make or break your business. But how do you achieve outstanding customer service when you're dealing with outdated organizational structure, lagging technology, dated proces

September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.