SHARE



ABOUT THE AUTHOR


Matt Brunk
Matt Brunk has worked in past roles as director of IT for a multisite health care firm; president of Telecomworx,...
Read Full Bio >>
SHARE



Matt Brunk | December 16, 2016 |

 
   

Campus Install Shows Benefits of Hosted Wi-Fi

Campus Install Shows Benefits of Hosted Wi-Fi An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

Deploying a wireless LAN requires work, and inattentiveness leads to help desk calls that no one wants. Working with a hosted WLAN provider, as I did in a recent campus project, can mean better processes and fewer issues during installation.

For WLAN, the campus uses Adtran's ProCloud service with Bluesocket 2020 802.11ac (2x2:2) wireless access points (WAPs) and Netvanta 1550 Power over Ethernet switches. Shortly after its Wi-Fi order was processed, it received an email with a survey to complete about the site and a "What You Can Expect" document.

No Detail Left Behind
We responded to the site information request, and provided a campus fire plan detailing access point locations and some wheeled distances between classrooms and other buildings. We then held a conference call with the Adtran project manager and engineer assigned to the project.

During that call, we went into more detailed site information, including static IP assignments and WAP naming. We provided information on virtual LANs, IP ranges, and the public IPs sending traffic to the host ProCloud. And we discussed expected use of applications like Skype, MeetMe, and GoToMeeting, and IP network security cameras. Our conference call lasted just over an hour.

The Adtran team gave us a site implementation turn-up date that was only 10 days out. We received the WAPs on a Friday, and had a conference call scheduled for the following Monday to test the WLAN.

Afternoon Well Spent
Given the size of the campus, number of buildings, and number of WAPs, we spent most of our time mounting the WAPs to either the ceiling grid (easy) or to concrete walls (requiring drilling) -- we placed them about 10 feet above the floor. Even with the drilling, we completed the installation on a Saturday afternoon, and, with little switch programming, set the switch ports to TRUNK and named the ports for easy identification. In anticipation of the new WLAN, and once the IP scheme had been implemented, the VLANs and premises firewall had earlier been provisioned.

We went ahead and connected the first WAP, and within minutes we had requested SSIDs and could associate the client to the WAP. The page loads were fast -- and while that's subjective, I was really pleased with the performance throughout the entire afternoon.

Easy, Fast, Effective
The ProCloud portal provides an excellent view of the WAPs with metrics on usage and other data that makes for easy management. Moving the Wi-Fi controller to the cloud makes sense, and using hosted Wi-Fi provides a level of support that eases the burden from customers and value-added resellers. The host, Adtran, maintains the WAP software, and whenever any WAP is offline it sends an email to the campus network admin, making the WLAN service proactive instead of reactive.

This process was easy, fast, and effective -- a credit to the advanced planning that took place preceding this deployment. "In Wi-Fi Gone Wrong," I wrote about the perils of this campus and its Wi-Fi network. After replacing its cabling infrastructure this summer, the layering in of the WLAN was hours of work, not days. The goal of the school is to implement a one-to-one initiative in phases so 30 clients can connect to each classroom using Chromebooks and iPads. Eventually, the school plans to use more online curriculum and testing, as well as increased collaboration between other schools and outside parties.

Wi-Fi gear that previously had suffered damage now resides in a box -- a reminder of what was poorly installed and over priced. Now the campus is lit up with Wi-Fi and the process to move into a viable WLAN solution was painless. And this translates to happier customers.

Follow Matt Brunk on Twitter and Google+!
@telecomworx
Matt Brunk on Google+





COMMENTS



July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.