A paradigm shift is taking place in how organizations support communications and collaboration through unified communications, Web conferencing, and video conferencing technologies. The era of expensive on-premises PBX and video conferencing equipment and hardware is giving way to new models that are much more cost-efficient and accessible. These new models, leveraging network software and broadband connectivity, are permanently reshaping the nature of corporate communications for now and the future.
Sales of traditional premises-based telephony and video conferencing are in steady decline. It's not that demand or interest in using unified communications is slipping -- in fact, it's just the opposite. The technologies and tools are moving from the premises to the cloud.
Several interrelated factors are driving this shift. In particular, they are:
When evaluating a move to a cloud, businesses need to consider the following:
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