SIP and mobility are key to many businesses and workers, but combined they don't necessarily equate to creative solutions. Let me explain.
Caller ID was a moneymaker for the telcos, and it's still a feature that many consumers use and want. That said, it doesn't really support the needs of the IP-centric network.
Using a myriad of technological solutions, businesses try to answer these five questions about any caller:
The IP world has done a pretty decent job of emulating the old TDM methods. However, it's time to break free of the past and move into the future with a different mindset. The interesting thing about Web surfing is that the metrics are pretty accurate. How can we apply the technology to better answer the five key questions about callers? What do you think?
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