SHARE



ABOUT THE AUTHOR


Zeus Kerravala
Zeus Kerravala is the founder and principal analyst with ZK Research. Kerravala provides a mix of tactical advice to help his...
Read Full Bio >>
SHARE



Zeus Kerravala | July 01, 2013 |

 
   

Good May Have a Game-Changer with Secure Mobility Solution

Good May Have a Game-Changer with Secure Mobility Solution By "thinking mobile first," the company has come up with a way for developers to improve work flows for mobile app users.

By "thinking mobile first," the company has come up with a way for developers to improve work flows for mobile app users.

The rise in mobile applications has created an explosion in the number of mobile management solutions. Today it seems there are as many choices of MDM solutions as there are of beer (bet you are wondering where I'm going with this). When it comes to beer, the most interesting man in the world doesn't always drink beer, but when he does, he only drinks Dos Equis. Similarly, most companies don't need to secure all their mobile applications, but for many, when they do, they only deploy Good Technology (see, it tied in after all!).

Good Technology has been a leader in mobile management and security even before there was a market. The company has been through some ups and downs as the competitive landscape and user needs changed but I think its recently-launched suite of products, which includes the Dynamic Secure Mobility Platform, and Collaboration Suite, is a game changer in the enterprise mobility market.

The solutions are based on a premise that users work differently on a mobile device than they do on desktop or laptop. Mobile applications are often lighter, single purpose applications, so a worker may have to use several applications to do something that might have been done in a single application on a desktop. This leads to specialized, multi-applications workflows that can be hard to secure and enforce policies on.

I had a chance to sit down with Good's CMO, Lynn Lucas, who most of us know from her tenure with the Cisco Collaboration Group, and we discussed how mobility is maturing in organizations and, as it does, will become more strategic. For this to happen though, enterprises need an all-in-one platform to manage the lifecycle of mobility--build, secure, distribute and manage.

In actuality, Good had much of this technology already, but has extended it to meet the challenges of this new world of work. Good currently offers a mobile SDK that in-house developers and ISVs can use to integrate applications into Good's secure environment. I don't know the exact number of applications or ISV partners, but the company has slowly been building the number of partners including 7 new ISVs that went GA with applications the first quarter of this year. In addition to the API, companies or ISV can apply Good's application-wrapping capabilities to secure legacy applications.

As part of this release, Good announced a new feature called AppKinetics, which allows applications to pass data to other applications over a secure tunnel. Developers now can write a mobile service once, and then leverage it multiple times.

The company gave an example of an app that wants to edit a document, save to SharePoint and then print. The ISV or corporate developer could create a "print" service that can be called when needed by any application. Since the transmission is secured, there's no DLP or privacy concerns. Good Dynamics protects the shared data through a secure, inter-process communications. Now companies can build multi-application workflows that are built around existing services, minimizing development time and keeping the security policies in place that the company desires.

The reason I think this is game changing is because historically, mobile security focused on intrusive solutions to secure the device or specific applications. These types of solutions often get in the way and slow down workflows. The Good solution focuses more on securing the data exchange between applications. This is a great example of "thinking mobile first". This type of inter-application communication isn't necessary with traditional PC-based computing because traditional applications are monolithic in nature and are built around entire workflows, not snippets of a workflow.

Another new feature introduced by Good is something the company calls "Mobile Application Analytics". This solution provides a rich, visual report of application usage, top users, peak time usage and application-to-application comparison. Think of this as the "who, what, when, where and why" of the mobile application market.

The Good Collaboration Suite has been enhanced to support Windows 8 and Office 365 cloud-based environments. Good offers a feature in the collaboration suite called "Good Connect" that can enhance collaboration through a secure instant messenger and presence app. The Good Share feature allows workers to access, sync and share files to and from SharePoint and file services behind the corporate firewall without the need for special DMZ infrastructure or VPN software--another example of security that doesn't get in the way.

Much of the long-term success for Good will be on its ability to foster and build the ISV ecosystem. While the company talks a big game here, executing on a developer community requires patience, resources and willingness to put the ISV first, as that's where long-term sustainable value comes from. They're off to a good start but this is where the work begins--however, it's a "Good" start.





COMMENTS



August 16, 2017

Contact centers have long been at the leading edge of innovation in communications technology, given their promise of measurable ROI and the continual need to optimize customer interactions and sta

July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.