ABOUT THE AUTHOR


Eric Krapf
Eric Krapf is the Program Co-Chair of the Enterprise Connect events, helping to set program content and direction for the...
Read Full Bio >>
SHARE



Eric Krapf | December 14, 2012 |

 
   

Avaya Announces Video, Microsoft Integrations

Avaya Announces Video, Microsoft Integrations Bringing Radvision fully into the fold, and giving users another way to integrate Office and other clients.

Bringing Radvision fully into the fold, and giving users another way to integrate Office and other clients.

This week Avaya made an announcement that basically signaled its major step in fully integrating the Radvision product line that was acquired earlier this year--but there was an overarching theme of integration that encompassed not just video, but UC as well.

The video portion, besides highlighting Radvision integration, also included video enablement of Avaya Aura Conferencing and the Flare user interface for iPad. Flare clients now will have a button on the interface that enables video calling of (formerly-Radvision) Scopia clients and MCUs, according to Lawrence Byrd of Avaya, enabling "high-scale, switched video," he said.

In addition to the Flare client, Avaya also announced a new Scopia release for room-based systems; the extension of ScopiaMobile clients from iOS only to Android too; an executive desktop video system with optional embedded MCU; a gateway that extends Avaya interoperability to LifeSize, Polycom, and Tandberg (Cisco) systems via the Telepresence Interoperability Protocol (TIP); and a browser-based management system.

In addition to the video portion of the announcement, Avaya also rolled out a set of plug-ins that allow Microsoft desktop applications, including Lync/OCS, Office, IE browser and Dynamics, to talk to Avaya Aura systems.The plug-ins, called Avaya Client Applications, can also integrate IBM Sametime and Salesforce.com clients with Aura.

These plug-ins can be used in place of Avaya ACE, the middleware that previously was needed to connect Aura servers to non-Avaya clients, Lawrence Byrd said.

The underlying theme in all these announcements, Lawrence said, is that, “There’s 2 worlds coming together here. There's the UC&C world, which is about enabling the knowledge worker and what they’re doing with Flare, and there’s the video.”

Here's the chart with the details on pricing and availability:



COMMENTS



September 10, 2014
Cloud solutions offer companies the unprecedented ability to forego the costly and painful process of updating their contact centers every few years in order to maintain some semblance of modernity, i...
August 27, 2014
Whether your organization has decided to move to the cloud, or you are considering the possibility, this webinar will help you cut through the all the "checklists" and give you four must-hav...
July 30, 2014
A myth persists that premise-based unified communications and contact center solutions are more secure than similar solutions in the cloud. Join this webinar to learn why that mode of thinking is outd...