Mixed Bag in Latest MZA PBX Market Report
Figures for 3Q2012 show the low end of the market declining, but larger businesses growing, according to the UK-based research firm.
The global PBX market continued its spotty performance in 3Q2012, though the news isn't as bad as it might look at first glance.
Overall, the market showed a year-over-year decline of 1% for 3Q2012, according to MZA, a UK-based market research firm. But this was driven by a 5% decrease in the sub-100-station market, which wasn't quite able to be offset by a reported 3% growth in the above-100-station market.
Furthermore, the MZA report showed 3Q2012 Y/Y growth in North American and Asia-Pac, which was offset in the global total by declines in Europe, the Middle East, Africa, and Latin America. Especially hard hit was Eastern Europe, which declined 17% Y/Y; the other declining regions fell 11% Y/Y, according to MZA.
On the other hand, a somewhat favorable sign: quarter-over-quarter comparisons were slightly more positive than the Y/Y numbers: Compared with 2Q2012, Eastern Europe, Middle East and Africa were actually flat in 3Q, while Western Europe even saw Q/Q gains.
MZA also had some interesting figures regarding IP penetration in the PBX market, reporting that, with more than 2.3 million desktops shipped in North America for 2Q2012, IP now sports a 68% penetration rate here--"by far the highest rate globally," MZA states.
By comparison, the next-highest penetration rate is 50% in Western Europe, where 1.5 million extensions were shipped last quarter.
As the figure below shows, TDM quarterly shipments still outpace IP on a global basis, though that figure is nearing the tipping point:
In terms of global vendor market share for all customer sizes, Cisco remains in front with 16% share, trailed by Avaya and NEC, both with 13%, and Panasonic with 10%. Cisco also kept a wide lead in worldwide IP extension shipments, with 41% to second-place Avaya's 18%.