Tsahi Levent -Levi
Tsahi Levent-Levi is an independent analyst and consultant for WebRTC.Tsahi has over 15 years of experience in the telecommunications, VoIP,and...
Read Full Bio >>

Tsahi Levent -Levi | October 17, 2012 |


WebRTC Frees OTTs From Version Upgrades

WebRTC Frees OTTs From Version Upgrades The web browser model frees the users from taking care of the maintenance of their installed applications.

The web browser model frees the users from taking care of the maintenance of their installed applications.

Skype has a problem: people aren't upgrading their clients.

It isn't only a Skype problem--it is a global problem of every application. My wife has an iPhone. I make a point of "visiting" her phone once every few weeks to update all of the apps she has running--usually there's a double digit number of those to update each time.

For Skype, or any other VoIP vendor, this is a real issue. As an OTT provider, they are supposed to be nimble and fast, which calls for more updates to their software. While native web OTT services are capable of doing that simply due to their SaaS model, VoIP vendors must run on applications that need to be downloaded--you just can't run them on the web itself.

And this large number of users that don't upgrade becomes a problem--you need to maintain interoperability between versions of the same application--making sure nothing breaks when older versions of the application are communicating with newer ones. This complicates things like testing but also the migration towards new technologies: switching between voice and video codecs, adding new features to all users across the board, etc.

And then there's WebRTC...which is a real threat to OTT VoIP players. There are some good aspects of it for OTTs though: WebRTC brings with it a huge advantage to VoIP--OTT or otherwise: There's no updates and upgrades necessary for the applications. Since it lives inside the web browser, each time a user browses to the site, he will effectively get the latest version.

The web browser model frees the users from taking care of the maintenance of their installed applications and shifts them towards happy users of services instead. It is about time VoIP joins this brave new world.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.