SHARE



ABOUT THE AUTHOR


Eric Krapf
Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the...
Read Full Bio >>
SHARE



Eric Krapf | May 08, 2012 |

 
   

Avaya at Interop: Managing Networks for Applications

Avaya at Interop: Managing Networks for Applications Avaya exec Marc Randall spotlights what the company is calling "application-aware networks."

Avaya exec Marc Randall spotlights what the company is calling "application-aware networks."

One of the themes that emerged in today's Collaboration sessions at Interop Las Vegas was the role that next-generation communications platforms can play in enabling a more feature-rich management environment for enterprises. Basically, the idea is that, just as UC&C enables multimedia, highly integrated endpoints, it also creates the opportunity for more capable back-end management systems that can do things like unify dial plans and provide more granular and contextual management of the end users who are increasingly connecting to the network via a diverse range of devices.

That was one of the themes that Marc Randall, Senior Vice President & General Manager at Avaya, touched on in his Interop keynote Tuesday morning, and it was also a focus when I talked with Randall by phone last week. In that conversation, he discussed a particularly interesting release that Avaya announced concurrent with his keynote, around new capabilities for managing BYOD and other end user connectivity.

The announcement centers on a suite of products collectively dubbed the Identity Engines Portfolio, which combines directory services and integration with a policy engine so that enterprise managers can accommodate BYOD and guest users with granular policy control.

This product suite isn't new--the latest release is version 8.0--but the latest enhancements reflect the growing reality of BYOD as a force that enterprise managers have to deal with. The newly released elements are the Ignition Access Portal, which gives IT managers greater visibility into the types of devices trying to register on the network; and Ignition CASE Client, which Avaya describes as a "dissolvable" client that can configure an end user device to comply with the necessary credentials to join the enterprise network, then immediately erases itself from the client.

When I spoke with Marc Randall, he noted that this sort of capability isn't just about BYOD as we currently understand it--that is, folks who today only B their OD when it comes to smartphones and tablets. Marc Randall told me that increasingly, organizations don't want to purchase even laptops any more. He said he's been talking to a large financial customer that hopes, over the next 3 to 5 years, to simply give their users a credit, say $2K, and let them provision their own device environment however each person sees fit--in accordance, of course, with company policy and the user's role. Then a system like the Identity Engines is able to configure these onboarding devices with minimal manual support.

This is in addition to the increasing need to support contractors or partners who visit enterprise sites. Marc Randall said network management capability will continue to get more granular, to the point that role-based access systems like the Identity Engines can control physical access--for example, the folks who work in the warehouse or are visiting on a sales call can associate to wireles APs in the appropriate places, but not in the accounting department, or whatever.

You have to be kind of a geek to get as excited about network management applications as most people get about really important end user apps like Angry Birds. But such geeks are the lifeblood of network management, and they can be hopeful that they'll have interesting, effective ways of managing the complex new world that end users are creating for them.





COMMENTS



July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.