Michael Finneran
Michael F. Finneran, is President of dBrn Associates, Inc., a full service advisory firm specializing in wireless and mobility; services...
Read Full Bio >>

Michael Finneran | April 30, 2012 |


What To Expect from BlackBerry World

What To Expect from BlackBerry World RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising.

RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising.

RIM's new CEO Thorsten Heins will get his first big chance to address the assembled BlackBerry community as the annual BlackBerry World Conference kicks off in Orlando, FL tomorrow. After famously noting at his appointment in January of this year that he did not see any need for "seismic" change at the company (a statement that was followed by the company's stock dropping 8.5% that very day), Mr. Heins seems to be coming to grips with the difficulties in front of him.

Last month, after the company posted its first quarterly loss in seven years, Heins embarked on a strategic review of the Canadian smartphone maker's direction with an increased emphasis on corporate users. Perhaps unwittingly copping a line from Lou Reed, Mr. Heins said the company "cannot succeed by trying to be everybody’s darling". The company is working to get its BB10-based lineup onto store shelves by year-end, while also seeking licensing deals, partnerships and cost savings of $1 billion this year.

The Huffington Post is predicting Mr. Heins will be unveiling "big new plans", but will "plans" be enough to stabilize the situation, particularly when the company has failed to deliver on so many of the promises it has made over the past year? This morning RBC Capital analyst Mark Sue lowered his financial forecasts for RIM based on continued losses in market share, and he now forecasts revenue for the February 2013 fiscal year of $13.7 billion, down from a previous projection of $14.9 billion, with profits of 96 cents a share, down from $1.95.

Despite all the doom and gloom, RIM still has a lot going for it with an installed base of over 13 million users, a worldwide brand, no debt, and $1.77 billion in cash on hand- not exactly the picture of a company with one foot in the grave. That’s the "snapshot" view, but you also have to consider he trajectory. RIM doesn’t break down sales by region but recently reported that 68% of sales came from outside the US, Canada, and the UK. It's those developed countries that are the trendsetters in the mobile industry. I was in Budapest, Prague, and Vienna last fall, and all I saw was iPhones.

While pushing for high-end phones here, RIM seems to be pushing for lower-prices models in developing countries like Indonesia. In those regions, RIM can still use its well developed relationships with the mobile operators to keep pushing the BlackBerry line, but do you really think Indonesians won't want iPhones?

In then end, RIM needs compelling products, and it needs them fast--certainly faster than the timeframes RIM is promising. If RIM can’t deliver those compelling products, the other option is a good exit strategy. If Mr. Heins doesn't make a good case for the former, we're all thinking of options for the latter.

Look for more on this as the week progresses.


Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

December 13, 2017

The two major vendors in the Unified Communications space, Cisco and Microsoft, are both strongly promoting their cloud UC deployments. If cloud UC is on your enterprises roadmap, but you dont want

November 29, 2017

As video conferencing use rises in the enterprise, businesses are looking for ways to bring this technology out of traditional conference room and make it more broadly accessible. That's made the h

November 1, 2017

Your customers (internal and external) demand that you offer them the ability to connect by any means. With the adoption of cloud communications tools you now have access to an expanded portfolio o

November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.