Dave Michels
Dave Michels is a Principal Analyst at TalkingPointz. His unique perspective on unified communications comes from a career involving telecommunications...
Read Full Bio >>

Dave Michels | January 15, 2012 |


The Enterprising Side of CES

The Enterprising Side of CES The scope of "consumer electronics" keeps expanding--including but not limited to the consumerization of IT.

The scope of "consumer electronics" keeps expanding--including but not limited to the consumerization of IT.

Approximately 153,000 people went to Las Vegas last week to sneak a peek at the latest in consumer electronics. CES 2012 was the largest CES in the conference's 44-year history, featuring over 3,100 exhibitors in 1.9 million square feet of floor space. Was the show so big because of consumerization of IT? No. The enterprise was present, just a bit hidden.

The show keeps growing in size because the scope of "consumer electronics" keeps expanding--well beyond the confines of a typical Best Buy store. Electronics are expanding into everything, and often with a wired connection. Walking the halls of CES, one sees everything--the expected high-tech computers, cameras, and gadgets, and the unexpected appliances, cars, toys, tools, luggage, furniture, even windows. Consumer electronics are aimed at all ages (even prenatal), and all walks of life.

This year, the big items were televisions and tablets. TVs are getting bigger, thinner, 3D, and more connected. And although Apple wasn't exhibiting, there was no shortage of iPads on display--with exhibitors showing off various cases, accessories, and other peripherals throughout the event. Android tablets were ubiquitous too. The technical boundaries between TVs, smart phones, tablets, and computers are becoming less distinct--a hodgepodge of complementary devices available in whatever form factor the customer desires.

Consumerization of IT is clearly recognizable at the office, but spotting it at the consumer level isn't so apparent. There were few vendors hawking business or group benefits. Manageability, security, TCO weren't common terms heard at CES. Instead, the messaging is more personal, highlighting desire and enjoyment. It's all about the id, not IT.

One company whose name has become associated with consumerization of IT is Skype, and their video application was a presence at several CES booths. Although Skype didn't announce anything, Tely HD, a Skype Partner, was showing off a new Android-based TV/Skype accessory. TelyHD runs Android 2.2 and contains a dual core ARM A9 processor enabling HD video calling with Skype users. The unit costs $249, is subscription free, and will soon include a variety of other web-based services. There were plenty of communication apps: TextPlus, Ooma, Bobsled, Vlingo to name a few.

Samsung, a CES powerhouse, also showed off a new option called the InTouch. It also hooks onto the top of the TV and runs Skype via Android. This unit only runs $50, and supports up to 720p video and uses Wi-Fi connectivity. Other preloaded apps include YouTube, Google News and Weather, and a browser. Samsung, Panasonic, and several others were also showing televisions with built-in cameras and Skype.

Aimed strictly at consumers was Biscotti, showing off its $199 set-top camera featuring free calls to Biscotti and Google contacts on their TVs, computers, smartphones and tablets. With so many free and HD quality video calling solutions, it is no surprise that Cisco recently killed its Umi product that required a $25 monthly fee.

Tablets at CES
Polycom and Motorola jointly announced that Polycom's Real Presence solution is now pre-installed on Motorola's Droid XyBoard tablet. Both companies cling to this "out of box" example as evidence of a business-ready tablet computer. The mobile tablet can support H.264 video conferencing or screen sharing over 3G/4G and Wi-Fi networks. Motorola’s XyBoard has an 8.2" display and runs Android HoneyComb with no plans stated for Android 4.0, and Polycom’s Real Presence is H.264.

Tablets were big this year. Android tablets were everywhere and every size--from big names (Samsung, Sharp, Toshiba, Motorola) to small names (Archos, Asus, Viewsonic, and literally no names). Samsung launched the Note, whose 5" display makes it either the largest smartphone or the smallest tablet. Sharp and Infocus had the biggest ideas for tablets: the InFocus Mondopad is 55" and 1080P HD.

RIM had an impressive presence at CES, and was one of the few companies truly stressing software over hardware. RIM was pushing QNX, the Playbook 2, and Blackberry OS. RIM acquired QNX in early 2010 and it will be the core of BlackBerry 10 on RIM's mobile devices later this year. QNX Car 2 is available to automotive manufactures and was on display in the Porsche booth, being used to power in-car infotainment systems and dashboard instrumentation. The Playbook 2 software fills many of the product's prior gaps including built-in email, calendar, and address book--and adds the ability to run Android applications. RIM also added a video store to the Playbook library with thousands of films and shows.

At CES, RIM announced Blackberry 7.1, the last OS release before BlackBerry, 10 which will be based on QNX. 7.1 adds support for near-field communications (NFC). Also, upgraded phones can now be used as a mobile hotspot, providing connectivity with up to five other devices.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.