Dave Michels
David Michels holds 20 years of telecom hands-on experience, starting with IVR systems to Fortune 100 operations. Currently President of...
Read Full Bio >>

Dave Michels | January 15, 2012 |


The Enterprising Side of CES

The Enterprising Side of CES The scope of "consumer electronics" keeps expanding--including but not limited to the consumerization of IT.

The scope of "consumer electronics" keeps expanding--including but not limited to the consumerization of IT.

Approximately 153,000 people went to Las Vegas last week to sneak a peek at the latest in consumer electronics. CES 2012 was the largest CES in the conference's 44-year history, featuring over 3,100 exhibitors in 1.9 million square feet of floor space. Was the show so big because of consumerization of IT? No. The enterprise was present, just a bit hidden.

The show keeps growing in size because the scope of "consumer electronics" keeps expanding--well beyond the confines of a typical Best Buy store. Electronics are expanding into everything, and often with a wired connection. Walking the halls of CES, one sees everything--the expected high-tech computers, cameras, and gadgets, and the unexpected appliances, cars, toys, tools, luggage, furniture, even windows. Consumer electronics are aimed at all ages (even prenatal), and all walks of life.

This year, the big items were televisions and tablets. TVs are getting bigger, thinner, 3D, and more connected. And although Apple wasn't exhibiting, there was no shortage of iPads on display--with exhibitors showing off various cases, accessories, and other peripherals throughout the event. Android tablets were ubiquitous too. The technical boundaries between TVs, smart phones, tablets, and computers are becoming less distinct--a hodgepodge of complementary devices available in whatever form factor the customer desires.

Consumerization of IT is clearly recognizable at the office, but spotting it at the consumer level isn't so apparent. There were few vendors hawking business or group benefits. Manageability, security, TCO weren't common terms heard at CES. Instead, the messaging is more personal, highlighting desire and enjoyment. It's all about the id, not IT.

One company whose name has become associated with consumerization of IT is Skype, and their video application was a presence at several CES booths. Although Skype didn't announce anything, Tely HD, a Skype Partner, was showing off a new Android-based TV/Skype accessory. TelyHD runs Android 2.2 and contains a dual core ARM A9 processor enabling HD video calling with Skype users. The unit costs $249, is subscription free, and will soon include a variety of other web-based services. There were plenty of communication apps: TextPlus, Ooma, Bobsled, Vlingo to name a few.

Samsung, a CES powerhouse, also showed off a new option called the InTouch. It also hooks onto the top of the TV and runs Skype via Android. This unit only runs $50, and supports up to 720p video and uses Wi-Fi connectivity. Other preloaded apps include YouTube, Google News and Weather, and a browser. Samsung, Panasonic, and several others were also showing televisions with built-in cameras and Skype.

Aimed strictly at consumers was Biscotti, showing off its $199 set-top camera featuring free calls to Biscotti and Google contacts on their TVs, computers, smartphones and tablets. With so many free and HD quality video calling solutions, it is no surprise that Cisco recently killed its Umi product that required a $25 monthly fee.

Tablets at CES
Polycom and Motorola jointly announced that Polycom's Real Presence solution is now pre-installed on Motorola's Droid XyBoard tablet. Both companies cling to this "out of box" example as evidence of a business-ready tablet computer. The mobile tablet can support H.264 video conferencing or screen sharing over 3G/4G and Wi-Fi networks. Motorola’s XyBoard has an 8.2" display and runs Android HoneyComb with no plans stated for Android 4.0, and Polycom’s Real Presence is H.264.

Tablets were big this year. Android tablets were everywhere and every size--from big names (Samsung, Sharp, Toshiba, Motorola) to small names (Archos, Asus, Viewsonic, and literally no names). Samsung launched the Note, whose 5" display makes it either the largest smartphone or the smallest tablet. Sharp and Infocus had the biggest ideas for tablets: the InFocus Mondopad is 55" and 1080P HD.

RIM had an impressive presence at CES, and was one of the few companies truly stressing software over hardware. RIM was pushing QNX, the Playbook 2, and Blackberry OS. RIM acquired QNX in early 2010 and it will be the core of BlackBerry 10 on RIM's mobile devices later this year. QNX Car 2 is available to automotive manufactures and was on display in the Porsche booth, being used to power in-car infotainment systems and dashboard instrumentation. The Playbook 2 software fills many of the product's prior gaps including built-in email, calendar, and address book--and adds the ability to run Android applications. RIM also added a video store to the Playbook library with thousands of films and shows.

At CES, RIM announced Blackberry 7.1, the last OS release before BlackBerry, 10 which will be based on QNX. 7.1 adds support for near-field communications (NFC). Also, upgraded phones can now be used as a mobile hotspot, providing connectivity with up to five other devices.


Who's Who at Enterprise Connect


Featured This Week:
Sponsored By

April 24, 2014
Small centers are both excited and nervous about the new wave of innovation converging on them as major disruptive forces - cloud, mobile, big data and social - rock the contact center world. They rea...
April 9, 2014
Recent advances in cloud technology have given rise to wide variety of new tools designed to support contact center performance, staffing and reporting. Join us for a live webinar focused on helping c...
March 26, 2014
As more organizations are focused on maximizing customer experience as a key differentiator to stay ahead of the competition and customer expectations, the focus needs to be on interactions across mul...

Sign up to the No Jitter email newsletters

  • Catch up with the blogs, features and columns from No Jitter, the online community for the IP communications industry. Each Thursday, we'll send you a synopsis of the high-impact articles, podcasts and other material posted to No Jitter that week, with links for quick access.

  • A quick hit of original analysis by the experts who bring you Enterprise Connect, the leading event in Enterprise Communications & Collaboration. Each Wednesday, this enewsletter delivers to your email box a thought-provoking, objective take on the latest news and trends in the industry.

Your email address is required for membership. For details about the user information, please read the UBM Privacy Statement

As an added benefit, would you like to receive relevant 3rd party offers about new products/services and discounted offers via email? Yes

* = Required Field

No longer instrested? Unsubscribe here.