Mobility

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 02, 2016 |
Today's collection of what's hot and happening includes news tidbits from Tata, ShoreTel, Cisco, Atlassian, Dialpad, Voss, and Toshiba.

Don't Expect Chat Bots to Get Anywhere Anytime Soon

Tsahi Levent -Levi | December 01, 2016 |
Despite the blind rush, we still have lots more research to do before we start developing really useful chat bots.

The Hotel That Has Everything...

Dave Michels | November 29, 2016 |
... but don't expect to find a standard old guest room phone on your night table.

CounterPath Nails Mobile Team Messaging

Matt Brunk | November 25, 2016 |
Introduces Bria X service, addresses needs of users who want to get more collaborative from their softphone clients.

BroadSoft Plots a New Path to Mobile UC

Michael Finneran | November 21, 2016 |
Today we are looking at a new set of capabilities, from which a new set of enterprise mobile UC services can be crafted.

Adtran Improves Wi-Fi Client Management

Matt Brunk | November 18, 2016 |
Aim to improve the user experience, as well as reduce strain on help desk resources and time to resolution.

Can Foresight be 2020?

Eric Krapf | November 16, 2016 |
Enterprises need to start thinking beyond the immediate horizon, and we'll guide the way in a one-day conference-within-a-conference at Enterprise Connect 2017.

Owning the 'Big Green Button' for Mobile UC

Beth Schultz | November 10, 2016 |
Cloud communications software provider Metaswitch announces integration of its Accession Communicator mobile UC client with Apple CallKit API.

Why 5 GHz Matters for Enterprise Wi-Fi

Dirk Gates | November 10, 2016 |
The 2.4-GHz band doesn't have to disappear, but it does need help handling today's ubiquitous Wi-Fi demands.

Mobility Myopia: UC Vendors Still Not Seeing the Light

Michael Finneran | November 08, 2016 |
Recent conversations tell me that UC vendors still can't figure out how to make their mobile clients useful.

Cisco Simplifies Spark Decision, Buying Process

Michelle Burbick | November 01, 2016 |
Cisco Collaboration makes moves to get Spark into more hands -- and fast.

Putting a Millennial Face on UC

Andrew Prokop | October 31, 2016 |
Unified communications is evolving, with Millennials at the heart of that change.

Is IoT Accurate?

Gary Audin | October 28, 2016 |
You cannot assume that IoT endpoints will be right all the time.

OSHA Takes Stand on Distracted Drivers

Martha Buyer | October 27, 2016 |
Puts employers on notice to prohibit, in absolute terms, workers from texting while driving.

House Calls Go Digital

Andrew Prokop | October 24, 2016 |
While some really great things from the past may never come back, personal, on-demand healthcare in the comfort of your home isn’t necessarily one of them.

Enterprise Connect 2017: Get Ready for Fresh Faces, New Content, Hackathon!

Beth Schultz | October 20, 2016 |
Twilio CEO and IPO darling Jeff Lawson to join other newcomer keynoters from Microsoft and Cisco for a week likewise packed with brand new programming

When Texting Is a Bad Thing

Art Yonemoto | October 19, 2016 |
With distracted driving leading to thousands of deaths and injuries each year, something has to change.

The Dark Side of Always On

Andrew Prokop | October 17, 2016 |
Mobile SIP communication allows me to be reachable no matter where I am, but the line between work and personal life has been blurred to the point of being nearly invisible.

Say 'Allo' to Un-Unified Communications

Tom Brannen | October 05, 2016 |
Perhaps the growing chasm between the consumer and business communications experience isn't such a bad thing.

Chance for Enterprise Mobility, at Last

Michael Finneran | October 04, 2016 |
Hope that we'll finally see mobile offerings of real value for enterprise users is coming from different corners of communications universe.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.