Mobility

Okay, Mitel -- Now What's Your Next Move?

Zeus Kerravala | December 19, 2016 |
Mitel's divestiture of its mobile business, announced today, puts the company in a better position to make other acquisitions in the future.

Mavenir, We Hardly Knew You

Michael Finneran | December 19, 2016 |
As Mitel divests mobile division to keep the focus on UC&C, 'adjacencies' or 'gambits' like Mavenir are out.

Mitel Selling Mobility Division

Eric Krapf | December 19, 2016 |
Saying it needs to focus on UC&C, Mitel sells former Mavenir to the parent company of service provider vendor Xura.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.

Campus Install Shows Benefits of Hosted Wi-Fi

Matt Brunk | December 16, 2016 |
An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

Royal Bank of Canada Deploys Video Banking 2.0

Sheila McGee-Smith | December 15, 2016 |
Video banking moves from room-based systems at local branches to customer computers, tablets, and mobile devices.

Suddenly It's Raining Enterprise Mobility Solutions

Michael Finneran | December 13, 2016 |
Three mobile operators are now offering as many new enterprise mobile solutions; here's what you need to know to make intelligent buying decisions.

What's a T-Mobile Digit?

Dave Michels | December 12, 2016 |
At first glance the carrier's new Digits service may look like just another multi-number VoIP app, but it's much more than that.

Team Collaboration Battle Intensifies over App Integration

Michelle Burbick | December 08, 2016 |
Workplace by Facebook makes a platform play, Microsoft Teams offers integration options, and Slack readies itself for the enterprise.

AI Systems: The Brains Behind the Bots

Robert Lee Harris | December 08, 2016 |
Artificial intelligence and machine learning technology hold a lot of disruptive potential for the enterprise.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 02, 2016 |
Today's collection of what's hot and happening includes news tidbits from Tata, ShoreTel, Cisco, Atlassian, Dialpad, Voss, and Toshiba.

Don't Expect Chat Bots to Get Anywhere Anytime Soon

Tsahi Levent -Levi | December 01, 2016 |
Despite the blind rush, we still have lots more research to do before we start developing really useful chat bots.

The Hotel That Has Everything...

Dave Michels | November 29, 2016 |
... but don't expect to find a standard old guest room phone on your night table.

CounterPath Nails Mobile Team Messaging

Matt Brunk | November 25, 2016 |
Introduces Bria X service, addresses needs of users who want to get more collaborative from their softphone clients.

BroadSoft Plots a New Path to Mobile UC

Michael Finneran | November 21, 2016 |
Today we are looking at a new set of capabilities, from which a new set of enterprise mobile UC services can be crafted.

Adtran Improves Wi-Fi Client Management

Matt Brunk | November 18, 2016 |
Aim to improve the user experience, as well as reduce strain on help desk resources and time to resolution.

Can Foresight be 2020?

Eric Krapf | November 16, 2016 |
Enterprises need to start thinking beyond the immediate horizon, and we'll guide the way in a one-day conference-within-a-conference at Enterprise Connect 2017.

Owning the 'Big Green Button' for Mobile UC

Beth Schultz | November 10, 2016 |
Cloud communications software provider Metaswitch announces integration of its Accession Communicator mobile UC client with Apple CallKit API.

Why 5 GHz Matters for Enterprise Wi-Fi

Dirk Gates | November 10, 2016 |
The 2.4-GHz band doesn't have to disappear, but it does need help handling today's ubiquitous Wi-Fi demands.

Mobility Myopia: UC Vendors Still Not Seeing the Light

Michael Finneran | November 08, 2016 |
Recent conversations tell me that UC vendors still can't figure out how to make their mobile clients useful.


April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.