IT Strategies

Use it or Lose it!

Robin Gareiss | October 06, 2016 |
Why User Awareness and Adoption programs deliver efficiency, job security

The Five Whys of Problem Solving

Andrew Prokop | September 19, 2016 |
Using a 60-year-old strategy to solve communications technology problems of today.

Modernizing IT Means Modernizing UC

Gary Audin | September 16, 2016 |
When embarking on modernization projects, enterprises have several paths from which to choose.

The Shape of Productivity to Come

Tom Nolle | September 14, 2016 |
This final piece in a three-part series charts two courses for productivity evolution.

Usage Profiles Key to UC Success

Marty Parker | September 13, 2016 |
Determining individual user requirements for UC features and functionality may seem like an impossible task, but it need not be.

Managing Teleworkers More Than Same Old, Same Old

Gary Audin | September 09, 2016 |
Here are six ideas for how to manage a remote workforce.

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016 |
A by-the-numbers look at the state of digital business today

Technology in Education: Good & Bad?

Matt Brunk | September 02, 2016 |
Computers in the classroom could contribute to negative impacts of technology overuse among children, one expert suggests.

Q&A: Genesys CEO Dishes on Interactive Intelligence Buy

Sheila McGee-Smith | August 31, 2016 |
Following today's $1.4 billion acquisition announcement, I grabbed 15 minutes with Genesys CEO Paul Segre for a beyond-the-press release interview.

Surviving Massive Disruption

Elizabeth (Beth) English | August 31, 2016 |
To survive and thrive, successful organizations must focus on developing their greatest asset: information.

Contract Games: How Verizon Rapid Delivery Turns Contracting on its Head

By Deb Boehling and Laura McDonald | August 30, 2016 |
Large business customers need to be well prepared lest they be sucked into the trap Verizon is setting with its "optimized" service-delivery platform.

Communications Assets: All Sweated Out or All Shook Up?

Eric Krapf | August 30, 2016 |
Now more than ever, enterprise communications decision-makers need to stay current on technology trends even as they craft near-term strategies.

Buying CCaaS: Brand Name vs. White Label

Sheila McGee-Smith | August 25, 2016 |
When evaluating prospective service providers, ask: Whose cloud contact center software is that?

Saving Dollars and Cents with MVNOs

Art Yonemoto | August 24, 2016 |
Opting for a Mobile Virtual Network Operator may help you cut mobile costs and lead to a better customer experience.

Using Leverage for Vendor Negotiations

Gary Audin | August 19, 2016 |
How can an enterprise best procure services and negotiate contracts that preserve its flexibility, control, and cost reduction while transitioning to an IP-based environment?

Genesys, Avaya Rumor Provokes Conversation

Sheila McGee-Smith | August 08, 2016 |
True or not, speculation that Genesys has its eye on Avaya's contact center business is a hot topic among industry watchers.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.