IT Strategies

Beware of Sneaky Rate Increases

Suzanne Rosato | November 01, 2016 |
Ignoring pricing on traditional voice and local services even after a SIP or VoIP migration is a mistake best avoided with regular inventory reviews.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 28, 2016 |
Today's collection of what's hot and happening includes a myriad of news from Nextiva, Google, Level 3 & CenturyLink, Slack & MailClark, ALE, Fonality, Masergy, and collab9.

Cognitive for Everyone: IBM's Open Approach to Watson

Michelle Burbick | October 27, 2016 |
A look at pertinent news coming out of IBM's World of Watson

OSHA Takes Stand on Distracted Drivers

Martha Buyer | October 27, 2016 |
Puts employers on notice to prohibit, in absolute terms, workers from texting while driving.

IoT: Prolific but Potentially Perilous

Brent Kelly | October 26, 2016 |
Is your refrigerator, lightbulb, or security cam attacking the Internet, as we saw in last week's DDoS debacle?

5 Reasons Why We May See the End of the Private Network

Tom Nolle | October 26, 2016 |
Predicting the demise of private networking makes me uncomfortable, but I'm a realist, too.

Can Watson Help IBM Put New Face on UC?

Jim Burton | October 25, 2016 |
Leveraging its cognitive smarts, IBM is teaming with communications companies like Genband to elevate its stature in enterprise collaboration.

IoT at the Network Edge

Gary Audin | October 21, 2016 |
Fog computing infrastructure provides an intermediate processing point between IoT endpoints and the cloud.

Broadband Access: Welcoming Competition at Home

Matt Brunk | October 21, 2016 |
Efforts to increase high-speed access and bandwidth across the country are essential in maintaining U.S. competitiveness.

Enterprise Connect 2017: Get Ready for Fresh Faces, New Content, Hackathon!

Beth Schultz | October 20, 2016 |
Twilio CEO and IPO darling Jeff Lawson to join other newcomer keynoters from Microsoft and Cisco for a week likewise packed with brand new programming

G-Force 2016: A Peek at What's Next for Genesys

Chris Vitek | October 20, 2016 |
VR data visualization, AI, Omnichannel, and Skype for Business-UCMA integration were highlights of the event -- not to mention a new pair of underwear, compliments of Hurricane Matthew.

Cisco Collaboration 'Moving at Warp Speed'

Michelle Burbick | October 19, 2016 |
Hot on the heels of its Worklife acquisition, Cisco collaboration guru Jens Meggers shares how it all fits together to deliver the "magical moments" for which the company strives.

How Security-First Communications Enables Digital Transformation

Perry Price | October 18, 2016 |
The most user-friendly and engaging communications and collaboration applications won't do users any good if they come with unseen risk.

Delivering 'PSTN Quality' Voice on the Internet

Gary Audin | October 14, 2016 |
Telnyx CEO David Casem shares on his company vision to bring quality voice calls over the Internet.

Hurricane Matthew: a Net Manager's Perspective

Matt Brunk | October 14, 2016 |
When a catastrophic storm is on its way, every bit of preparation helps.

The Cloud is NOT the Answer to Everything

Dave Stein | October 12, 2016 |
As robust hybrid offerings continue to come to market, I believe this will become the dominant communications technology architecture for years to come.

Digital Transformation: Tangerine Banks On It

Sheila McGee-Smith | October 11, 2016 |
This Canadian bank serves as a digital proof point, continuously innovating with online and mobile services to improve the customer experience.

The Value of Networking at Enterprise Connect

Gary Audin | October 07, 2016 |
Hone your networking skills and leave Enterprise Connect having formed the most valuable relationships possible.

Use it or Lose it!

Robin Gareiss | October 06, 2016 |
Why User Awareness and Adoption programs deliver efficiency, job security

The Five Whys of Problem Solving

Andrew Prokop | September 19, 2016 |
Using a 60-year-old strategy to solve communications technology problems of today.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

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January 11, 2017
As cloud communications continues to grow and mature, many enterprises are looking to build a hybrid CPE-cloud strategy. Looking out over the next three years, how should enterprises expect the cloud...
December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...