Enterprise Connect 25 Years
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Enterprise Connect Coverage

Understanding Your SIP Taxes

Andrew Prokop | December 19, 2016 |
Like taxes, careful SIP planning will help you avoid the sticker shock that guys like me always seem to experience in March and April.

Unify Not Forgetting 'Bread & Butter' of Voice

Beth Schultz | December 19, 2016 |
Hybrid TDM-IP "is as valid today as it ever was," says Unify exec.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.

That Data Breach Will Cost You

Gary Audin | December 16, 2016 |
A Ponemon Institute study sheds light on the true costs of the average U.S. data breach.

Campus Install Shows Benefits of Hosted Wi-Fi

Matt Brunk | December 16, 2016 |
An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

Royal Bank of Canada Deploys Video Banking 2.0

Sheila McGee-Smith | December 15, 2016 |
Video banking moves from room-based systems at local branches to customer computers, tablets, and mobile devices.

All We Want for Christmas Is More WebRTC

Leo Papadopoulos | December 15, 2016 |
WebRTC is being applied in many different ways, for many different audiences, but that doesn't stop us from wanting more for the technology.

Move Over RFP -- Make Way for the New Model

Tom Brannen | December 14, 2016 |
Communications manufacturer upheaval and evolving enterprise requirements are putting the RFP out of fashion.

Deep Thinking about AI in Communications

Brent Kelly | December 14, 2016 |
When is a program considered "artificial intelligence" versus very clever programming?

Rockin' with Sennheiser's Latest Business Headset

Phil Edholm | December 14, 2016 |
The MB 660 headset gets the thumbs-up from me, the audiophile, and me, the UC aficionado.

Salesforce LiveMessage: From Notifications to Conversations

Sheila McGee-Smith | December 13, 2016 |
Conversational text messaging allows for a truly interactive exchange between customer and agent.

Suddenly It's Raining Enterprise Mobility Solutions

Michael Finneran | December 13, 2016 |
Three mobile operators are now offering as many new enterprise mobile solutions; here's what you need to know to make intelligent buying decisions.

From Cloud Conferences to Full-Fledged UC

Beth Schultz | December 13, 2016 |
ReadyTalk serves as an example of the evolving business of providing audio, video, and Web conferencing services.

What's a T-Mobile Digit?

Dave Michels | December 12, 2016 |
At first glance the carrier's new Digits service may look like just another multi-number VoIP app, but it's much more than that.

How Vulnerable Is Your SIP?

Andrew Prokop | December 12, 2016 |
While internal hacks are very concerning, it’s the external nature of SIP that makes it especially vulnerable.



Enterprise Connect Orlando 2017
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March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.