Enterprise Connect 25 Years
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Enterprise Connect Coverage

Best of Enterprise Connect: Six Finalists Announced

Beth Schultz | February 09, 2017 |
Judges vetted more than 50 companies with an eye on factors such as technology advantage, scope, and business impact.

CX Effort Made Easy

Gerrit V Lydecker Jr. | February 09, 2017 |
Emerging interaction integration platforms are enabling companies to automate and personalize interactions to reduce the customer experience effort.

Masergy to Offer CCaaS

Sheila McGee-Smith | February 08, 2017 |
Becomes one of the first providers to offer a cloud contact center service based on BroadSoft's CC-One.

Simplifying Verizon's Acquisition Strategy

Art Yonemoto | February 08, 2017 |
A look at Verizon's revenue streams and past acquisitions to shed some light on the company's motivations in the market.

Legally & Practically: What Avaya's Chapter 11 Means to Customers

Martha Buyer | February 08, 2017 |
A bankruptcy attorney helps me sort through the ins and outs of a bankruptcy filing.

Avaya Customers: Calling in Backup

Eric Krapf | February 07, 2017 |
Join UC consultant Steve Leaden and attorney Andrew Brown for an interactive Q&A and up-to-the-minute status report breakout session at Enterprise Connect.

Video Meetings Keep Teams on Task (And Out of the Bathroom!)

Joan Vandermate | February 07, 2017 |
Audio-only conference calls can reveal more than video conferencing ever would.

UCaaS Slowly Finding Home in Japan

Dave Michels | February 07, 2017 |
Moves by Dialpad, BroadSoft, and others are signs that UCaaS adoption in Japan may be on the increase.

Digital Workplace: Moving Ahead One Step at a Time

Robin Gareiss | February 06, 2017 |
The highly collaborative digital workplace is so much more than an extension of a corporate intranet.

Cloud Is Winning... But Bet on a Tortoise's Race

Beth Schultz | February 06, 2017 |
The majority of business telephony users will continue to be served from premises systems for many years to come.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 03, 2017 |
This week's collection includes news from Slack, Avaya, Aerohive, Microsoft, Smartsheet, ATIS, SIP Forum, Wildix, and Dialogic.

Microsoft Puts New Edge in WebRTC

Phil Edholm | February 03, 2017 |
A preview of the WebRTC 1.0 API is now available in the Edge browser, meaning Safari alone no longer supports the real-time communications protocol.

Recovering from a Cybersecurity Event

Gary Audin | February 03, 2017 |
By putting proper plans, processes, and procedures in place before you are targeted -- not after -- you will be better positioned to survive and thrive.

Don't Get Caught in a Straightjacket of Costs

Matt Brunk | February 03, 2017 |
Having to forego infrastructure upgrade because of cost can find organizations in a real bind.

Cloud UC Explained

Terry Slattery | February 02, 2017 |
Hosted UC, hybrid cloud UC, UCaaS. Confused? You're not alone.



Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.