Enterprise Connect 25 Years

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Enterprise Connect Coverage

The Keynotes of EC12

Dave Michels | April 05, 2012 |
The big common themes in the presentations were mobility, clouds, video conferencing, and collaboration. Several of the keynotes also stressed interoperability.

A Message to IT About BYOD: Resistance is Futile

Zeus Kerravala | April 05, 2012 |
Having the right management tools in place before supporting BYOD can significantly raise the chances of having a successful deployment.

RFP: UC Without a New PBX: Lower Costs, Better UC Roadmaps

Marty Parker | April 05, 2012 |
It will no longer be necessary to justify a major system replacement in order to invest in new UC (and Collaboration and Social networking) solutions.

Shout Outs from Enterprise Connect

Blair Pleasant | April 03, 2012 |
Social business case studies and Dolby's advanced audio for conferencing were among the highlights.

A Closer Look at Siemens' Video Play

Brian Riggs | April 03, 2012 |
In his Enterprise Connect keynote, SEN exec Chris Hummel produced a video camera from his jacket pocket. But where does it really come from, and what's the strategy for it?

Meet the New Internet, Same as the Old Internet

Eric Krapf | April 03, 2012 |
Will the public, unmanaged Internet become the all-purpose public network of the future--even for real-time traffic?

Cisco Swims Against the Tide on SIP Trunking

Eric Krapf | April 03, 2012 |
Centralizing your WAN architecture is a cornerstone of the strategy for capturing SIP Trunk savings. Cisco says: Keeping a distributed network may be the way to go.

Contact Center HD by Voice4Net

Sheila McGee-Smith | April 01, 2012 |
The demo of a new touch-based Supervisor desktop was so exciting I decided to conduct a video interview.

Musings from Enterprise Connect 2012

Zeus Kerravala | March 30, 2012 |
Lync, BYOD, and video were among the major highlights from the show.

Enterprise Connect Day 3: Microsoft Promises Skype Roadmap--Later

Eric Krapf | March 29, 2012 |
Kirk Koenigsbauer offered an update on Microsoft's progress in penetrating the enterprise with Lync and getting companies to upgrade IM/presence to full voice capabilities.

Test Tools for Voice and Video

Terry Slattery | March 29, 2012 |
The type of test tool that you acquire is dictated by your needs. If the setup time and analysis time is short, and it accurately reports the problem and its source, then you've found a useful tool.

Day 3 at Enterprise Connect: SIP Trunking is Long on Promise and Short on Results

Zeus Kerravala | March 29, 2012 |
SIP trunking will have its day. The network operators that can shed legacy thinking fastest are the ones most likely to win.

Lunch with Lync

Sheila McGee-Smith | March 29, 2012 |
Customers tell their stories of Lync adoption.

Day 2 at Enterprise Connect: TeleCollaboration Has Arrived

Zeus Kerravala | March 27, 2012 |
I'm sure we'll see even more collaboration tools built around the visual medium to make it much easier to work with our colleagues all over the globe.

Contact Centers in the Cloud

Sheila McGee-Smith | March 27, 2012 |
An Enterprise Connect session confirms that contact centers of all sizes are moving to the cloud.

Enterprise Connect on Flickr!
Enterprise Connect 2017
May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.