Enterprise Connect 25 Years

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Enterprise Connect Coverage

Context Clues

Eric Krapf | March 07, 2014 |
Thanks to the integration of communicatoins with Big Data, Enterprise Connect Orlando 2014 will likely see the birth of new buzzword.

No Universal Low-Cost Contact-Center Provider, but Good Indicators

Robin Gareiss | March 06, 2014 |
Nemertes' research reveals the top vendor choices for low-cost contact center technology in the enterprise.

Inside WebRTC Use Cases

Irwin Lazar | February 26, 2014 |
Looking at WebRTC use cases can help highlight the technology's potential to transform communications.

We Need More Cloud

Dave Michels | February 26, 2014 |
Move over cowbell, the bosses are now calling for more cloud.

What Does Universal Communications Mean for Our Industry?

Jim Burton | February 25, 2014 |
Microsoft's vision for communications implies a third phase in the evolution, in which analytics provide the crucial element.

Sizing SIP Trunks at Enterprise Connect

Gary Audin | February 24, 2014 |
Your architecture, traffic levels, traffic load, and other factors will determine how much capacity you need.

The Communications Ecosystem

Eric Krapf | February 20, 2014 |
Opportunities for innovation have never been stronger in enterprise communications.

Living with Lync: Are You Paying for Redundant Redundancy?

Kevin Kieller | February 19, 2014 |
When architecting and deploying Lync environments, redunancy is important--but can there be too much redundancy?

Truths and Myths of SIP Trunking

Dave Stein- Principal- Stein Technology Consulting Group | February 19, 2014 |
SIP Trunking is still a hot topic, and Enterprise Connect will tackle it next month.

Bringing UC Options into Focus

Marty Parker | February 18, 2014 |
There are essentially three broad approaches, or options, for finding the optimal UC solutions for your enterprise.

Polycom's Death: Greatly Exaggerated Reports

Andrew Davis | February 17, 2014 |
The company is well-positioned for growth, if it can drive the solutions message out to the sales force and channel partners, and ultimately the customers.

Scalable Video Coding: Another Kneecap Blown Away

Andrew Davis | February 13, 2014 |
Scalable video coding, or SVC, may be just the latest example of the video conferencing industry's affinity for never missing an opportunity to miss an opportunity. In this case we're talking about interoperability.

Presenting...This Year's Best in Enterprise Connect Finalists

Eric Krapf | February 12, 2014 |
Innovative solutions in mobility, management, and next-generation conferencing dominate the list.

Engaging the Nomad

Brent Kelly | February 12, 2014 |
An architecture and approach for engaging customers and clients through the mobile app.

Living Well with Lync

Kevin Kieller | February 10, 2014 |
In this latest post, Kevin shares tips, tricks, obstacles and successes so you can better understand the UC end-state that Lync represents for many organizations.

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Enterprise Connect 2017
April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.