Enterprise Connect 25 Years

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Enterprise Connect Coverage

Cisco Acquires Web-Based Collaboration Firm

Zeus Kerravala | June 29, 2014 |
Cisco has been making a number of smaller acquisitions, obtaining Tail-f a few weeks ago and spending less than $100 million this morning to acquire Assemblage.

What Does A Guy Have to Do to Get a Desk Phone Around Here?

Eric Krapf | June 27, 2014 |
In some enterprises, if you really want a desk phone, you've got to prove you need one.

Provider Issues Still Dog SIP Trunks

Gary Audin | June 27, 2014 |
You would think by now that successfully implementing a SIP trunk would be close to a no-brainer. Not so.

The Supreme Court Rules on Mobile Devices, and Privacy Wins

Martha Buyer | June 27, 2014 |
Further, the decision may reflect the first time that the Supreme Court Justices have referred, in a remarkably knowledgeable way, to cloud computing.

Making the Business Case for Contact Center Transformation

Mark Allen and Mark Minorik | June 26, 2014 |
Organizations at all levels are increasingly leveraging new technologies and service offerings to transform legacy contact centers in order to extend and enhance levels of customer engagement, improve revenues and seize productivity gains.

Unprotected Network Infrastructure - Here We Go Again

Matt Brunk | June 26, 2014 |
We are once again experiencing seasonal thunderstorms, which, of course, are always a blast to customer premises equipment, resulting in service calls, downtime and frustrated customers.

Lync Implementation: Achieving Your Goooooooooals!

Eric Krapf | June 26, 2014 |
User focus, network assessments, and organizational issues dominated discussion.

Business Models Disrupted by the Cloud

Dave Michels | June 26, 2014 |
Cloud services are not just an entirely different business model, but the next business model. The technology and the economics are disruptive, requiring end users and analysts to set new expectations.

UC/UCC and Swiss Army Knives

Tom Nolle | June 24, 2014 |
It’s time to get realistic about UC/UCC, which is on track to be subducted into multiple windows and social behaviors.

SIP Global Rollout to Accelerate Through 2019

John Malone | June 23, 2014 |
SIP market penetration today is the tip of the iceberg, according to an Eastern Management Group worldwide study of more than 15,000 businesses.

InfoComm: Are you an AV Person or an IT Person?

Henry Dewing | June 23, 2014 |
Probably both at this show, whether you know it or not

Does Anyone Need an Amazon Phone?

Michael Finneran | June 20, 2014 |
Amazon has made its second foray into the mobile device market, though the raison d’etre seems to be a little flimsy.

WebRTC's 60/40 Split

Eric Krapf | June 20, 2014 |
The results of a recent annual survey of end users gibed with what we see at Enterprise Connect Orlando: the WebRTC rooms are packed, while the level of actual adoption remains fairly low.

Engagement Centers vs. Record Keeping Centers

Chris Vitek | June 18, 2014 |
Big Data enables real-time engagement that accelerates the speed of decisions.

The Changing Channel: Arrow S3 Exec Heads to Contact Center Vendor

Sheila McGee-Smith | June 18, 2014 |
John DeLozier believes that Virsae, built from the outset with a cloud-based architecture, may be the answer for some customers frustrated with traditional solutions.

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Enterprise Connect 2017

Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.