Enterprise Connect 25 Years

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Enterprise Connect Coverage

The Tail and the Dog Have Officially Traded Places

Michael Finneran | September 24, 2014 |
As I walked past the mob at the Apple store, it really struck me how much the mobile experience has surpassed the desktop-laptop experience.

AT&T's Network on Demand: Faster, More Scalable Services

Robin Gareiss | September 24, 2014 |
AT&T Network on Demand is a software defined network (SDN) offering that gives IT staff control of ordering new service, or increasing/decreasing bandwidth in near-real time.

Hidden Problems with Project Management: Is Your Project in Jeopardy?

Melissa Swartz | September 24, 2014 |
Many times, the project plan created by the vendor’s project managers is not complete in scope. It does not address all of the tasks required of all the involved parties.

Premises-Based UC Is Over

Dave Michels | September 23, 2014 |
The premises-based segment of the UC industry is dead (though it limps along in aging PBX systems). Long live the UC cloud!

Genband Kandy: A New Development Platform Launches

Phil Edholm | September 23, 2014 |
The key to Kandy is going beyond traditional UC&C to a much tighter business process and applications integration through the web paradigm enabled by WebRTC.

Cisco vs Microsoft: A Reasonable Mid-Term Coexistence Approach

Brent Kelly | September 22, 2014 |
One way to realize the relative benefits of both Cisco and Microsoft infrastructure is to run them in a hybrid or coexistence model.

Municipal Broadband From a Different Perspective

Martha Buyer | September 22, 2014 |
Suppose we've been framing the questions associated with municipal--or municipally sponsored--broadband in the wrong way?

Cisco and Microsoft Go to Battle in the Collaboration Space

Michelle Burbick | September 19, 2014 |
Synergy Research offers its latest take on the fight to win enterprise collaboration spend.

Named Data Networking: The Next Internet?

Gary Audin | September 19, 2014 |
The Named Data Networking (NDN) project has been formed to develop a new Internet architecture that builds on the strengths and fixes the weaknesses of the current host-based, point-to-point communication architecture.

Service Providers Can Boost Cloud Sales with Process Improvements and Best Practices

John Malone | September 18, 2014 |
There are billions of dollars of potential new cloud sales every year that Service Providers may miss out on for want of best practices.

Dick Kuehn: The Consultant's Consultant

Fred Knight | September 17, 2014 |
A legendary figure in our industry, Dick Kuehn, who recently passed away, spent 40 years negotiating with carriers and equipment vendors to get enterprises what THEY wanted.

Virtual Teams: Raising Productivity or the Silent Killer?

Zeus Kerravala | September 17, 2014 |
Unify made the comment that "Virtual teams are taking over but there’s still work to be done." I couldn't agree more.

UC Analytics: What is it? Do We Need it? Is it Ready for Prime Time?

Dave Stein | September 17, 2014 |
Two areas of analytics tools have developed for UC: system-oriented analytics and end user/BI-oriented analytics.

Dealing with the Unknown Unknowns of Communications Technology

Andrew Prokop | September 16, 2014 |
There will always be unknowns – the serpents in paradise – but through careful planning you can minimize their impact.

The Big Name in Desk Phones

Eric Krapf | September 16, 2014 |
...and what it says about the future of the enterprise endpoint.

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Enterprise Connect 2017
May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.