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Enterprise Connect Coverage

Giving Voice to IoT

Andrew Prokop | February 27, 2017 |
The power of IoT is enormous, and the opportunities to infuse sensors and other devices with communications technology are nearly endless.

8x8 In Play?

Beth Schultz | February 27, 2017 |
Wall Street speculation puts 8x8 on the hunt for a buyer, a scenario that's not unfamiliar to UC&C watchers.

Aspect Charts Course 'Via' CCaaS

Sheila McGee-Smith | February 27, 2017 |
Multitenant contact center-as-a-service offering, deployed in the AWS cloud, expands Aspect portfolio.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 24, 2017 |
Today's collection includes news from CafeX, AWS, Cisco, Tata Communications, Fuze, NetFortris, and Fonality.

SIP Trunking Should Be a No Brainer

Gary Audin | February 24, 2017 |
The benefits of SIP trunking are many, but you should follow best practices to ensure your implementation goes off without a hitch.

Get a Little Help with Your IP Transition

Matt Brunk | February 24, 2017 |
A roundup of companies that can help ease the pain of moving from legacy gear to IP

3 Biggest Public Cloud Providers to Keynote at Enterprise Connect

Beth Schultz | February 23, 2017 |
Google rounds out the agenda, which also features speakers from cloud giants AWS and Microsoft, plus Cisco and Twilio.

FCC Gives the Green Light to LTE-U: Move Over Wi-Fi

Michael Finneran | February 23, 2017 |
This is indeed a big, if somewhat ironic, win for the mobile operators.

Debating the Telephone's Role in Internet of Things

Guy Clinch | February 23, 2017 |
Can a digital or analog phone be considered an Internet of Things device?

Taking 'Unified Communications' Beyond Unification

Tom Nolle | February 23, 2017 |
If we want to explore what UC/UCC evolves to be, we have to focus on multiparty connections -- collaboration -- alone.

Cisco's Umbrella Protects Against Threats Raining Down from the Cloud

Zeus Kerravala | February 22, 2017 |
Cisco Umbrella's ease of deployment combined with openness and analytics should make it appealing to a large number of organizations.

Cisco Meraki Voice: A Simple Cloud-Controlled Voice Offering

Brent Kelly | February 22, 2017 |
Does Cisco need another voice platform? Perhaps… because this cloud-based phone system is as simple to use and manage as it gets.

How Next-Gen Networking Impacts IT Security

Scott Murphy | February 22, 2017 |
Costs are coming down for an enterprise to deliver the improved security of hyper-segmentation, making it conducive to today’s business, security, and IT operational requirements.

Logitech Taking Webcams to the Next Level

Michelle Burbick | February 21, 2017 |
Advanced desktop video technologies like 4K image sensors and facial recognition applications targeted to make video a staple of any organization, company says.

Avaya Partners with Spoken for CCaaS for BPOs

Sheila McGee-Smith | February 21, 2017 |
With this announcement, Avaya and Spoken have aligned their roadmaps toward including Oceana, Breeze, and Equinox into ConversationCenter moving forward.



Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
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March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.