Cloud Communications

Avaya Rounds Out Cloud Portfolio

Zeus Kerravala | February 15, 2017 |
Adds enterprise-focused private cloud to 'Powered By' hosted and Zang pure-cloud options.

Risky Times for Enterprise Communications and Consultants

Marty Parker | February 14, 2017 |
In today’s environment, we see the entire enterprise communications ecosystem up for grabs.

Avaya Execs Rally Customers, Partners

Beth Schultz | February 14, 2017 |
From the keynote stage at Avaya Engage, company leaders share why Avaya is worth sticking with through its own, the industry's, and customers' transformations.

AWS Moves Up the Stack to UCaaS

Beth Schultz | February 13, 2017 |
Takes aim of alleviating meeting pain points with new service, Amazon Chime.

Line Between UC, Team Collaboration Blurring

Brian Riggs | February 13, 2017 |
...if not disappearing altogether

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 10, 2017 |
Today's collection includes news from Xura, Mavenir Systems, Fuze, Twilio, Genband, SAP, Crestron, and Toshiba.

Best of Enterprise Connect: Six Finalists Announced

Beth Schultz | February 09, 2017 |
Judges vetted more than 50 companies with an eye on factors such as technology advantage, scope, and business impact.

Masergy to Offer CCaaS

Sheila McGee-Smith | February 08, 2017 |
Becomes one of the first providers to offer a cloud contact center service based on BroadSoft's CC-One.

Legally & Practically: What Avaya's Chapter 11 Means to Customers

Martha Buyer | February 08, 2017 |
A bankruptcy attorney helps me sort through the ins and outs of a bankruptcy filing.

Avaya Customers: Calling in Backup

Eric Krapf | February 07, 2017 |
Join UC consultant Steve Leaden and attorney Andrew Brown for an interactive Q&A and up-to-the-minute status report breakout session at Enterprise Connect.

UCaaS Slowly Finding Home in Japan

Dave Michels | February 07, 2017 |
Moves by Dialpad, BroadSoft, and others are signs that UCaaS adoption in Japan may be on the increase.

Cloud Is Winning... But Bet on a Tortoise's Race

Beth Schultz | February 06, 2017 |
The majority of business telephony users will continue to be served from premises systems for many years to come.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 03, 2017 |
This week's collection includes news from Slack, Avaya, Aerohive, Microsoft, Smartsheet, ATIS, SIP Forum, Wildix, and Dialogic.

Cloud UC Explained

Terry Slattery | February 02, 2017 |
Hosted UC, hybrid cloud UC, UCaaS. Confused? You're not alone.

No Jitter On Air: 3 Experts on 3 Cloud Services

Beth Schultz | February 02, 2017 |
In a trio of inaugural podcasts, No Jitter brings you leading analyst voices on cloud contact center, video, and UC services.

Enterprise Communications: Out with the Old, In with the New

Dave Stein | February 02, 2017 |
Enterprise Connect Orlando offers sessions to help guide your enterprise through the communications systems procurement process.

Slack Goes Enterprise: What IT Execs Need to Know

Irwin Lazar | February 01, 2017 |
Slack's launch of Enterprise Grid puts Slack clearly into competition with Cisco, Microsoft, and others in the enterprise communications and collaboration market.

Cisco Spark Board Shows Value of Spark Cloud

Zeus Kerravala | January 30, 2017 |
It’s the combination of the cloud, hardware and software that makes Spark unique.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | January 27, 2017 |
Today's collection of what's hot and happening includes news from Cisco, Slack, CloudPassage, CafeX, Vonage, 8x8, Plantronics, and Digium.

Sparking Thoughts on Cisco Spark

Phil Edholm | January 27, 2017 |
With a new set of Spark announcements, Cisco is ratcheting the bar ever higher on the next-generation integrated communications and collaboration environment.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.