Martha Buyer
|
March 02, 2012 |
The new rules are much more inclusive, and should make it easier for outbound call centers to manage what was once a crazy quilt of rules and regulations.
Gary Audin
|
March 02, 2012 |
The Federal Government is getting serious about counterfeit components in Department of Defense (DoD) systems.
Melanie Turek
|
March 01, 2012 |
Frost & Sullivan also found that, in the overall UCC market, penetration is expected to nearly double in the next few years--yet almost one-fifth of companies do not plan any deployment in the next three years.
Dave Michels
|
February 29, 2012 |
The Innovation Showcase identifies and highlights some up and coming companies that are creating solutions to improve enterprise communications.
Kevin Kieller
|
February 29, 2012 |
Knowledge, experience, and detailed planning are necessary to prevent your Lync implementation from becoming excessively complex.
Zeus Kerravala
|
February 28, 2012 |
A Riverbed-Akamai partnership will help accelerate applications across the public Internet and private networks.
Eric Krapf
|
February 28, 2012 |
You'll be able to make an apples-to-apples comparison of UC with and without a PBX, and from a hosted model.
Terry Slattery
|
February 27, 2012 |
How does your network react to the increasing using of video? What are you doing to understand the sources of video so that you can prioritize them?
Dave Michels
|
February 27, 2012 |
There are some big issues here, but all in all it was an astute move for ShoreTel and M5. It should also provide some interesting responses from competitors.
Gary Audin
|
February 27, 2012 |
Mobile and cloud attacks are on the rise; spam is abating (but not completely).
Matt Brunk
|
February 26, 2012 |
This phone has the potential of being a huge hit for the hosted space, allowing them to capture SMBs that need a working phone along with security/monitoring.
Sheila McGee-Smith
|
February 26, 2012 |
Plan A is to build Genesys into a strong, independent company. The ultimate goal would be an IPO--a second one for Genesys.
Fred Knight
|
February 24, 2012 |
Dave was smart and funny, but above all else he was considerate, a gentle man and a gentleman.
Irwin Lazar
|
February 24, 2012 |
Amid the rise of new channels, many organizations are struggling to create a consistent and coherent strategy for customer engagement.
Bryan Johns
|
February 24, 2012 |
How do you make full use of VOIP capabilities without exposing their network to the opportunity for compromise and fraud?
Michael Finneran
|
February 23, 2012 |
No one solution is hands-down best at all of the various components, so in the near term we can expect a security complex to involve a number of "piece parts".
Sheila McGee-Smith
|
February 23, 2012 |
From an internal help desk to a full multi-channel contact center, contact center applications are beginning to be deployed with Microsoft Lync.
Eric Krapf
|
February 23, 2012 |
A winner will be chosen from among these 6 entries, and the award presented at next month's event.
Greg Wolf
|
February 23, 2012 |
As more enterprise environments rely on streaming content, delivery mechanisms will have to strive to achieve Netflix's adaptive delivery model.
Zeus Kerravala
|
February 21, 2012 |
Instead of fearing consumer devices, IT can become heroes by embracing it. Focusing on total BYOD solutions, as Aruba has, can bring happy days back to IT.
