What you can expect from a VoiceCon "Deep Dive" into the technology and market of the contact center.

You can call someone at another company and establish SIP-based communications with that person, without the end user (or even the network administrators) going through any pre-configurations.

The fact that you need an additional piece of software to connect a SIP server (OCS) with a SIP phone--if that SIP phone isn't made by the same manufacturer--tells you a lot.

The real question is will the FCC succeed in its effort regulate broadband services similar to the telephone network?

The 5+ million prospects for this service should rejoice as these services can only get better, more productive--and cheaper.

Every year, the cost of bandwidth goes down and the cost of support goes up. By centralizing all UC services into a few data centers, an organization can optimize the TCO of UC services.

The Bloom box is a fuel cell that generates and delivers local electricity about twice as efficiently as the grid.

For now, bringing voice and video fully into VDI is still elusive; however, I believe we'll see significant gains in the ability of VDI to support real-time apps at the desktop in the next 2-3 years.

Whatever term is used, I bet it will not last as long as PBX did, because the life span of today's products and naming conventions are shrinking at an accelerating rate.

While voice is a critical application, so are point of sale applications. While 911 needs to be available all the time, when true disaster strikes, cellular networks have a better track record.

Will my DSL service eventually deteriorate though lack of support? Will Verizon raise my DSL fees ? Will I be forced to migrate to a more expensive service?

And when you are done virtualizing your servers, don't forget to resize your batteries and generator requirements.

Two industry bloggers square off.

Can a market that has been slow to take off for years really hit record numbers in seats and revenues in 2010 and beyond?

It's a (really) big router--not worth the enormous pre-announcement hype, but an important development in supporting the bandwidth that we'll all be consuming soon.

For any given meeting today, I can decide whether to go to the designated meeting room or join the meeting "remotely" through my "personal" endpoint.

The new release of the IP Office system is part of Avaya's SME roadmap strategy to converge its product lines, including its Partner platform, and reduce the number of SME product offerings.

We are not only watching the birth of new businesses, but of new business models that are driven by the technologies we helped create.

There's mounting evidence that low levels of electromagnetic radiation aren't good for us. It's not conclusive evidence but several years ago, the cell industry shook off the allegations.

Users and vendors who depend on networking need to take some steps to establish the network as the framework of the "virtual data center" of the future.