More on the Evolving Communications Organization
At Interop last week, I heard a variation on Marty Parker's taxonomy of IT/communications organizational structures that I blogged about recently.
Marty breaks the emerging organizational requirements down into user experience; application and servers; and network. In a session on VOIP Management and Troubleshooting at Interop, Steve Guthrie of CA offered a nearly identical breakdown: Assets; services; and users. Instead of presenting these as a hierarchy, Steve showed them as a triangle, which I think gets at an idea I wrote about in my blog, which is that traditional telecom people touch all three of these categories, and probably will continue to do so for the foreseeable future. So these are definitely conceptual classifications, not job titles.
Here's Steve's depiction of the organization, with a bank as an example enterprise, and some of the key functions under each category:
By way of comparison, here's how Steve depicted the legacy environment:
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