ABOUT THE AUTHOR


Melanie Turek
Melanie Turek is Vice President, Research at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social...
Read Full Bio >>
SHARE



Melanie Turek | July 18, 2010 |

 
   

World Enterprise Telephony Platform Market

World Enterprise Telephony Platform Market The world enterprise telephony systems market is estimated to have shipped 37.3 million lines in 2009--down 20.4 percent year over year from 2008.

The world enterprise telephony systems market is estimated to have shipped 37.3 million lines in 2009--down 20.4 percent year over year from 2008.

My colleague Alaa Saayed recently completed Frost & Sullivan’s latest research on the worldwide enterprise telephony market. Here's a quick look at some of the highlights on the platform side; clients can download the full report at www.frost.com.

* The world enterprise telephony systems market is estimated to have shipped 37.3 million lines in 2009--a growth rate of negative 20.4 percent year over year from 2008.

* Traditional systems made up 25.8 percent of total line shipments, declining at a rate of 18.1 percent year over year. NEC was the undisputed market leader in this category, with around 3.6 million TDM lines shipped; it's followed by Panasonic and Siemens.

* The decline in traditional-line shipments is expected to be even greater in the coming years as customers continue to acknowledge the value of IP communications and vendors gradually phase out legacy TDM/KTS PBX systems.

* IP systems (including converged and native IP) accounted for 74.2 percent of total line shipments, declining by 21.2 percent in the base year. The decline was mainly due to the economic recession and Nortel's collapse.

* Cisco was the IP market leader, with 18.3 percent market share, followed by Avaya (15.7 percent) and Siemens (14.5 percent).

* Cisco was the market leader in total line shipments, with 13.6 percent market share, followed by NEC (13.3 percent) and Avaya (12.9 percent).

* The world enterprise telephony systems market is estimated to have generated $5.7 billion in 2009, a 24.9 percent decline.

* The market is projected to modestly grow at a compound annual growth rate (CAGR) of 1.1 percent over the seven-year forecast period.

* Traditional systems made up 21.4 percent of market revenues, declining at a rate of 27.3 percent. NEC was the market leader with a 33 percent market share, followed by Panasonic, Avaya, Nortel and Siemens, in that order.

* IP systems (converged and native IP) accounted for 78.6 percent of market revenues, declining at a rate of 24.2 percent. Avaya’s voice system market revenues were greater than Cisco's, with a total market share of 17.1 percent.

* Overall, Avaya is the enterprise telephony platform revenue market leader with a market share of 15 percent, followed by Siemens, Cisco, NEC and Alcatel-Lucent.

* Frost & Sullivan believes that both IP line shipments and revenues will continue to outpace TDM line shipments and revenues, with the share of TDM shrinking to less than 10 percent at the end of the forecast period (year 2016).



COMMENTS




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Did you know you can style comments using HTML tags and upload your avatar photo? To upload your avatar photo, first complete your Disqus profile. Once your profile is complete, you may add your avatar photo. (Hide this hint)

Sign up to the No Jitter email newsletters

  • Catch up with the blogs, features and columns from No Jitter, the online community for the IP communications industry. Each Thursday, we'll send you a synopsis of the high-impact articles, podcasts and other material posted to No Jitter that week, with links for quick access.

  • A quick hit of original analysis by the experts who bring you Enterprise Connect, the leading event in Enterprise Communications & Collaboration. Each Wednesday, this enewsletter delivers to your email box a thought-provoking, objective take on the latest news and trends in the industry.

Your email address is required for membership. For details about the user information, please read the UBM Privacy Statement

As an added benefit, would you like to receive relevant 3rd party offers about new products/services and discounted offers via email? Yes

* = Required Field
Enterprise Connect Orlando 2012
Enterprise Connect is proud to announce the following industry leaders will deliver keynote addresses at Enterprise Connect Orlando:
--Steven J. Bandrowczak, Vice President & General Manager, Avaya Networking
--OJ Winge, Senior VP/GM,Video & Collaboration, Cisco
--Kirk Koenigsbauer, Corporate VP, Office Business Group, Microsoft
--Alistair Rennie, GM, Lotus Software and Collaboration Solutions, IBM Software Group
Enterprise Connect Webinars
Wednesday, Nov. 30, 2 PM EST/11 AM PST

This presentation reviews best practices and tools for implementing data center clouds, including how to pin-point and resolve problems, and minimize cost while maximizing performance and usability.
Virtual Enterprise Connect
This in-depth Virtual Event will feature detailed presentations by technology experts who can help you plan your Lync-based UC migration and get the most out of all that Lync has to offer..
Enterprise Connect Orlando 2012
The Enterprise Connect conference program has been published! Our confernce is designed with one over-riding objective: To help you make the best decisions as you migrate your enterprise communications and collaboration.
Trending Now
Upcoming Events
February 15, 2012
For employees away from the office—whether on the go, at a remote location, or telecommuting from home—success depends on connecting the right people with the right information anywhere to a...
February 1, 2012
Have your video implementation projects fallen short of your expectations in user satisfaction or utilization? Reaping the benefits depends on not only on selecting the technology, but on careful plan...
January 18, 2012
As your enterprise moves into its Unified Communications migration, you’ll need to meet short-, medium- and long-term goals that provide investment protection, return on investment, and real bus...