No Jitter - Recent posts by Mike Bergelson http://www.nojitter.com/author/6894 en-us Copyright 2012, United Business Media. 2010-07-25T13:08:00Z http://www.nojitter.com/post/226200199/the-state-of-transcription-for-uc-part-23-areas-of-innovation The State of Transcription for UC: Part 2.3: Areas of Innovation Blog on technology improvements in speech to text for medical transcriptions and video closed captioning. 2010-07-19T22:29:00Z http://www.nojitter.com/post/226000028/the-state-of-transcription-for-uc-part-22-meeting-transcription The State of Transcription for UC: Part 2.2: Meeting Transcription Blog on challenges of automated meeting transcription and cost of manual transcription 2010-07-11T21:53:00Z http://www.nojitter.com/post/225702864/the-state-of-transcription-part-1 The State of Transcription: Part 1 Blog on the most effective ways of voicemail transcription 2010-05-20T08:24:48Z http://www.nojitter.com/post/225401209/the-case-for-transcription-in-uc-part-1-of-3 The Case for Transcription in UC, Part 1 of 3 Consider how much more effectively we'd collaborate if we could consume this recorded audio and video content nearly twice as fast, understand it better and find it more easily (or at all). 2009-05-27T10:34:47Z http://www.nojitter.com/post/225401044/uc-and-enterprise-20-united-in-the-pursuit-of-hyperproductivity UC and Enterprise 2.0: United In the Pursuit of Hyper-Productivity UC and Enteprrise 2.0 technologies will help larger organizations achieve the kind of hyper-productivity that their garage-housed competitors enjoy. 2009-04-08T10:49:30Z http://www.nojitter.com/post/225401305/lessons-from-russias-contact-centers Lessons From Russia's Contact Centers Service levels that Russian companies offer their customers could leapfrog those available in more mature markets. They have the opportunity to get customer care right from the beginning.