Posts By Beth Schultz

Who Needs an App When You Can Use Rich Media Messaging?

Beth Schultz | November 09, 2017 |
The ability to support multimedia messaging could change how we think about mobile apps.

AWS, Cisco & Microsoft Join Enterprise Connect Lineup

Beth Schultz | October 26, 2017 |
Along with previously announced Slack, these industry leaders will share strategic visions from keynote stage.

No Jitter On Air: Tips on Teams Training

Beth Schultz | October 25, 2017 |
CBT Nuggets instructor gives her two cents on how best to deal with Microsoft Teams.

RingCentral Touts Open & Pervasive Communications

Beth Schultz | October 24, 2017 |
Announcements from company's annual user and partner conference focus on integrations and expanding global support.

Details Emerge on Microsoft Teams Roadmap

Beth Schultz | October 24, 2017 |
Company plans to expand messaging, meetings, and calling capabilities in Q2 2018.

AI Turns Voice Calls Inside Out

Beth Schultz | October 23, 2017 |
Applying artificial intelligence to speech will forever change the way we think about customer conversations.

Vidyo Releases VP9 Codec for Real-Time Video

Beth Schultz | October 17, 2017 |
Builds on legacy of innovation in video conferencing

Check Out the Enterprise Connect 2018 Program!

Beth Schultz | October 12, 2017 |
EC18 is the place to get the learning you need to prepare for your next moves.

Oracle to Launch Customer Engagement Cloud Service

Beth Schultz | October 02, 2017 |
Builds on WebRTC Session Controller as platform to spur mobile-first, omnichannel cloud-based service.

Microsoft Teams Gets Partner Love

Beth Schultz | September 29, 2017 |
A sampling of Teams support from different corners of the collaboration ecosystem

On the Move to Teams... Slow & Steady or Full-Steam Ahead

Beth Schultz | September 27, 2017 |
Two enterprise IT professionals share their approaches to rolling out Microsoft Teams.

Microsoft Envisions Future of 'Intelligent Communications'

Beth Schultz | September 25, 2017 |
Teams to evolve into primary communications client in Office 365 and complement to premises UC platform -- with a goal of enabling a cognitive-powered meeting experience.

From UC to Team Collaboration to Digital Work Hub?

Beth Schultz | September 21, 2017 |
Neither "communications" nor "collaboration" -- alone, or even together -- suffice as descriptors of where we're headed with our user interfaces.

Welcome to the 'Cloud Inflation' Era

Beth Schultz | September 14, 2017 |
If you think you're in the business of communications technology, think again.

Microsoft Teams Gets Guest Access

Beth Schultz | September 12, 2017 |
Development effort focused on open access, IT manageability, and security and compliance.

Atlassian Gets in 'Stride' With Team Communications

Beth Schultz | September 07, 2017 |
Expands beyond team messaging-oriented HipChat with all-in-one solution for team chats, audio and video meetings, and collaboration.

Yorktel Aims to Fix Telemedicine Woes

Beth Schultz | September 06, 2017 |
Introduces all-inclusive managed video service, complete with hardware and integrated workflows, aimed at eliminating technology-related disruptions.

Drum Roll, Please! Enterprise Connect 2018 Open for Registration

Beth Schultz | August 31, 2017 |
Join us March 12-15 in Orlando, Fla., for a bigger and better conference than ever.

Infographic: 2017 State of Enterprise Communications

Beth Schultz | August 31, 2017 |
From technology choices to organizational challenges, here's a look at what's top of your mind today.

Avaya Gets Judge's Nod to Commence Voting

Beth Schultz | August 29, 2017 |
Company sees an end in sight for its bankruptcy process, which it now hopes to exit before the end of the year.
 

Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem


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November 29, 2017

As video conferencing use rises in the enterprise, businesses are looking for ways to bring this technology out of traditional conference room and make it more broadly accessible. That's made the h

November 1, 2017

Your customers (internal and external) demand that you offer them the ability to connect by any means. With the adoption of cloud communications tools you now have access to an expanded portfolio o

October 18, 2017

Microsofts recent Ignite event had some critically important announcements for enterprise communications. Namely, Microsofts new Team Collaboration offering, Teams, will be its primary communicatio

October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.