Posts By Beth Schultz

Fuze Positioning Itself at Center of Cloud World

Beth Schultz | July 20, 2017 |
Without communications data, the move to the cloud model and big-data analytics doesn't have legs, says company co-founder and executive chairman.

No Jitter On Air: What's Up With WebRTC

Beth Schultz | July 17, 2017 |
In our latest podcast episodes, catch up with two experts in real-time communications.

Got UCaaS? Go Direct to Cloud

Beth Schultz | July 13, 2017 |
Developments from Viptela and AT&T highlight growing options for cloud connections.

Microsoft 365: Not Just a Product, But a Vision

Beth Schultz | July 11, 2017 |
Looking to "transcend" product categories and business models, Microsoft integrates Office 365, Windows 10, and enterprise mobility and security functionality.

It's About the Meeting, Not the Product

Beth Schultz | July 06, 2017 |
Vendors are increasingly shifting focus away from product silos and onto business needs ranging from better internal meetings to easier customer self-service.

Cloud Contact Center Offerings Shaping Up

Beth Schultz | June 30, 2017 |
AWS focuses on performance metrics and Avaya on delivering hybrid cloud architecture.

Test Your UC Client (In Somebody Else's Environment) Before You Deploy

Beth Schultz | June 29, 2017 |
World Wide Technology has opened a self-service collaboration lab to help enterprises test and validate products before deploying live.

CEO Highlights 'New Network for New Era' at Cisco Live

Beth Schultz | June 26, 2017 |
Also shared: Update on Apple fast lane partnership and collaborative vision for healthcare of the future.

Building Groundswell Around Team Collaboration

Beth Schultz | June 26, 2017 |
What we can learn from Symphony's vertical-oriented model.

On the Bleeding Edge or Lagging Behind? Tell Us Where Your Enterprise Fits In

Beth Schultz | June 19, 2017 |
Share how your organization approaches enterprise communications and collaboration in our latest No Jitter Research survey.

Taking TEM Beyond the Telecom Spend

Beth Schultz | June 13, 2017 |
In our latest No Jitter On Air episode, learn why telecom expense management has an essential role to play as enterprises grow their mobility, cloud, and Internet of Things strategies.

Team Collaboration Twists & Turns

Beth Schultz | June 08, 2017 |
Amid growing popularity in the enterprise, the team collaboration market expands with new entrants and tool options.

Why You Need a Mobile Center of Excellence

Beth Schultz | June 05, 2017 |
Tune in to our latest No Jitter On Air podcast episode for expert insight on why enterprises fail on mobility, and how to get it right.

Giving Machines a Voice

Beth Schultz | June 01, 2017 |
Mitel creates IoT reference architecture aimed at enabling connectivity between IoT devices and communications endpoints without a rip and replace.

Moving Beyond Uber: Crafting a Comms API Future

Beth Schultz | May 25, 2017 |
As Twilio deals with reduced business from Uber, it builds out its API portfolio with an eye on easing the way for enterprise developers.

Genband, Sonus to Merge

Beth Schultz | May 23, 2017 |
Companies get equal shares of combined entity in $745 million deal.

Verizon Releases Tap-to-Talk SDK for Mobile Apps

Beth Schultz | May 19, 2017 |
New service enables seamless shift from self- to agent-assisted service within mobile apps, while maintaining enterprise security controls.

Who's King of the UCaaS Mountain?

Beth Schultz | May 18, 2017 |
According to IHS Markit's 2017 UCaaS scorecard, just released, two providers share the throne: 8x8 and RingCentral. But for how long?

RingCentral Strengthens Enterprise Story

Beth Schultz | May 11, 2017 |
Eyeing the enterprise, UCaaS provider builds up its professional services organization while expanding its global footprint.

BroadSoft Adds PaaS to Cloud Portfolio

Beth Schultz | May 08, 2017 |
Gives service providers, and large enterprises, another entry point in the transition to cloud services.
 

July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.