Posts By Art Yonemoto

Making the Case for a Consultant

Art Yonemoto | August 09, 2017 |
There are ways to justify your need for a communications consultant so executives will be on board to get you the help you need.

Cell Phone-Only Households on the Rise

Art Yonemoto | May 10, 2017 |
The ongoing shift to cell phone-only usage has numerous implications, both for public health and business.

Simplifying Verizon's Acquisition Strategy

Art Yonemoto | February 08, 2017 |
A look at Verizon's revenue streams and past acquisitions to shed some light on the company's motivations in the market.

When Texting Is a Bad Thing

Art Yonemoto | October 19, 2016 |
With distracted driving leading to thousands of deaths and injuries each year, something has to change.

Saving Dollars and Cents with MVNOs

Art Yonemoto | August 24, 2016 |
Opting for a Mobile Virtual Network Operator may help you cut mobile costs and lead to a better customer experience.

From POTS to VoIP

Art Yonemoto | June 22, 2016 |
When faced with the choice of using the PSTN for voice or switching to a cable provider, it's important to understand the differences and potential issues.

Look to the Skies for Disaster Recovery

Art Yonemoto | April 27, 2016 |
Satellite phones may seem unnecessary for most businesses, but having one on hand isn't really so out of this world.

Saving Money on Mobility

Art Yonemoto | February 24, 2016 |
Why companies do not change wireless vendors to cut costs.

IT Is From Mars, Telecom Is From Venus

Art Yonemoto | December 09, 2015 |
The divide between data and voice professionals began long ago, but that doesn't mean it can't be minimized.

Demystifying Voice & Data -- Part 7

Art Yonemoto | October 21, 2015 |
In the seventh and final in a series of posts, I explore VoIP, call quality and jitter.

Demystifying Voice & Data -- Part 6

Art Yonemoto | September 09, 2015 |
In the sixth in an ongoing series of posts, I take a closer look at VoIP and packet switching.

Demystifying Voice & Data -- Part 5

Art Yonemoto | July 22, 2015 |
In the fifth in an ongoing series of posts, I explain the Internet Protocol.

Demystifying Voice & Data -- Part 4

Art Yonemoto | June 10, 2015 |
In the fourth in an ongoing series of posts, I explain different techniques for carrying data traffic.

Demystifying Voice & Data -- Part 3

Art Yonemoto | April 28, 2015 |
In the third of an ongoing series of posts, I explain how to describe packet switching in terms nontechnical colleagues can understand.

Demystifying Voice & Data -- Part 2

Art Yonemoto | March 26, 2015 |
In part one, we discussed analog, switch and multiplexing. In this article we will try to demystify the topic of digital.

Demystifying Voice & Data -- Part 1

Art Yonemoto | February 19, 2015 |
How can we explain what voice and data is in a manner that others who are non-technical can easily understand?

Tips for Increasing Value of Attending Conferences

Art Yonemoto | January 13, 2015 |
With Enterprise Connect Orlando 2015 just around the corner, here are some great tips to make sure you make the most out of attending any conference this year.

The 'Surprising' Case for Wireless Internet

Art Yonemoto | December 17, 2014 |
Has wireless evolved to be a viable Internet option for businesses?

Telecom Insurance: A Necessary Evil? (Part 2)

Art Yonemoto | November 12, 2014 |
What can you do to minimize financial risk? Are there more cost effective ways to achieve the same goals? Are you unnecessarily paying to mitigate risks that are minor?

Telecom Insurance: A Necessary Evil? (Part 1)

Art Yonemoto | October 15, 2014 |
We understand the need for insurance in our personal lives, so what does insurance have to do with the IT/Telecom world? Actually, quite a bit.
 

August 16, 2017

Contact centers have long been at the leading edge of innovation in communications technology, given their promise of measurable ROI and the continual need to optimize customer interactions and sta

July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.