Posts By Tom Nolle

What Would Open Networking Look Like?

Tom Nolle | July 26, 2017 |
The future of openness is the future of describing software models that separate function from implementation.

Will New Neutrality Order Change Anything?

Tom Nolle | June 29, 2017 |
Answering questions on what the FCC's proposed rulemaking notice does and doesn't do

Is There Life After Open Source?

Tom Nolle | May 23, 2017 |
Nobody is going to adopt anything, open source included, if they can't be sure it will meet business needs or they can't understand how to make it work.

Does Windstream's Broadview Buy Mean 'Narrow UC' Is In?

Tom Nolle | April 27, 2017 |
If network service providers are the new UC/UCC force, they're probably just looking for an easy managed service buck, and nothing more.

What 5G Could Mean for Businesses (and When)

Tom Nolle | April 04, 2017 |
If you're looking to provide a 5G advantage to your business, you must be patient -- and somewhat skeptical.

Taking 'Unified Communications' Beyond Unification

Tom Nolle | February 23, 2017 |
If we want to explore what UC/UCC evolves to be, we have to focus on multiparty connections -- collaboration -- alone.

What the 'Cloud Model' Means for Enterprise Tech

Tom Nolle | January 18, 2017 |
As cloud providers evolve toward 'premises cloud' hosting, the old model of networking isn't just irrelevant, it's impossible.

Is NaaS the End of Networking, or the Beginning?

Tom Nolle | December 27, 2016 |
With the right technology choices and likely neutrality changes, enterprise network teams should soon be able to focus on building connection services, not networks.

Why Networking Doesn't Get Respect Anymore

Tom Nolle | November 29, 2016 |
My CIO surveys point to three primary factors, and even to a possible solution.

5 Reasons Why We May See the End of the Private Network

Tom Nolle | October 26, 2016 |
Predicting the demise of private networking makes me uncomfortable, but I'm a realist, too.

The Shape of Productivity to Come

Tom Nolle | September 14, 2016 |
This final piece in a three-part series charts two courses for productivity evolution.

Productivity Enhancement: Where Are We Now?

Tom Nolle | August 25, 2016 |
This second in a three-part series on productivity takes a look at why collaborative enhancements and mobile empowerment still fall short despite their benefits.

Productivity: Why It's the Missing Link in Communications Evolution

Tom Nolle | July 27, 2016 |
This post, the first in a three-part series on the future of productivity, explores the relationship between IT spending and the ability to make workers more productive.

What a Virtual Network Looks Like: Planning

Tom Nolle | June 23, 2016 |
Virtual networks make things easier for the user at the planning level... at least in theory.

What a Virtual Network Looks Like: Services

Tom Nolle | May 31, 2016 |
A service future that could change infrastructure and everything else in IT and networking could be closer than we think.

What a Virtual Network Looks Like: Management

Tom Nolle | April 19, 2016 |
The challenge of virtual network management is you have real stuff that has to be managed and can’t be shown to the user, and stuff the user manages that isn’t real.

What a Virtual Network Looks Like: Infrastructure

Tom Nolle | March 24, 2016 |
Current-generation virtual networking comes in three flavors, each of which has significant infrastructure implications.

IoT: From Cars to Stores

Tom Nolle | February 25, 2016 |
We need to think bigger for IoT to get big.

Examining IoT: An Inevitable Impact on UC&C

Tom Nolle | January 28, 2016 |
With the Internet of Things will come an important ability to fuel contextual-based collaborative exchanges among people.

What Will IoT Wreak?

Tom Nolle | January 07, 2016 |
The Internet of Things will usher in a transformation that will change networking's focus from resource access to answering questions.
 

August 16, 2017

Contact centers have long been at the leading edge of innovation in communications technology, given their promise of measurable ROI and the continual need to optimize customer interactions and sta

July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.