Posts By Sorell Slaymaker

What DNS Encryption Means for Your IP Traffic

Sorell Slaymaker | November 17, 2017 |
Understanding and controlling what's going over your IP network will continue to become more difficult.

Private Enterprise WAN Meets Its Demise

Sorell Slaymaker | October 31, 2017 |
Low-latency application requirements will push MPLS and traditional network WAN architecture into the graveyard.

Are You Paying Too Much For Conferencing?

Sorell Slaymaker | July 07, 2013 |
Zoom is disrupting the conferencing market with their technology and their business model. This is one start-up to watch.

Zero-Based UC Budgeting

Sorell Slaymaker | June 12, 2013 |
Start from scratch and focus the budget on business priorities and associated SLAs and cost models.

Bring Your Own UC App

Sorell Slaymaker | June 04, 2013 |
As BYOD evolves into bring your own application, the UC market will further change. UC market leaders need a good consumer strategy.

Do You Need a Multi-Carrier Mobile Communications Hub?

Sorell Slaymaker | May 16, 2013 |
Across the globe, users need some combination of coverage, speed, and unlimited/low cost bandwidth. Some need all three, and that's where this new type of device could come in.

Dynamic Session Management

Sorell Slaymaker | April 22, 2013 |
Not all sessions and applications are equal, and the network can only do so much with QoS and call admission control; a new architecture is needed.

New Paradigms in Network Architecture for UC

Sorell Slaymaker | April 14, 2013 |
Enterprises that have grown used to tightly managing bandwidth should reasses this strategy, and consider simply increasing capacity.

Applying UC Architecture

Sorell Slaymaker | February 06, 2012 |
This framework is vendor independent, letting you leverage what you already have and use best-of-breed products, versus a single vendor strategy.

UC Architecture Strategy #5--Services Model

Sorell Slaymaker | November 14, 2011 |
UC is complex, but by breaking down UC into a set of service categories, each with its own sub-services, defining them, and providing common service management, the complexity can be managed.

SIP Trunking: Bullish Calculators Yet Bearish Adoption

Sorell Slaymaker | October 18, 2011 |
SIP trunking by itself is just a technology, but changing the entire telecom architecture so that it is centralized and VoIP/SIP end-to-end, is a big change.

SIP Trunking Best Practice #11: Flat Rate Billing

Sorell Slaymaker | August 04, 2011 |
This type of billing is quite common in the data world with Internet and MPLS services, so with VoIP/SIP, it is a natural migration.

SIP Trunking Maturity: 7 out of 10

Sorell Slaymaker | June 12, 2011 |
Three years ago, I spent most of my time helping build the business case and doing interoperability testing. These days I spend more time on training and support, along with International and Skype SIP trunking.

Many Small Outages vs. One Big Outage: What's Worse?

Sorell Slaymaker | March 17, 2011 |
History has shown that organizations prefer the advantages of centralization over the risk.

Lifecycle Management & SaaS

Sorell Slaymaker | January 05, 2011 |
Since a SaaS solution requires very little upfront capital, it looks financially compelling--but the forklift may be lurking.

Verizon 4G Service

Sorell Slaymaker | October 07, 2010 |
4G networks are the next generation in the technological evolution, but the business model for 4G operators is still a little fuzzy.

Are You Paying Too Much For Long Distance?

Sorell Slaymaker | October 01, 2010 |
Here are some best practices to ensure optimal rates. You could see a 40%+ ROI.

The Challenges in Funding UC Projects

Sorell Slaymaker | August 05, 2010 |
While most organizations have many Unified Communications (UC) projects that make the initial budget, a significant number of these projects do not survive into the final budget.

TOGAF & UC Architecture

Sorell Slaymaker | July 26, 2010 |
TOGAF provides a comprehensive approach to the design, planning, implementation, and governance of enterprise information technology architecture.

Communicate With Others As They Would Communicate With You

Sorell Slaymaker | July 14, 2010 |
The golden rule of communication may sound obvious, but most enterprises struggle with personalizing communication.

Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

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Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

January 24, 2018

Communications, collaboration, and contact center systems are all being delivered from the cloud, to more enterprises each year. With the cloud growing in strategic importance, the question is what

December 13, 2017

The two major vendors in the Unified Communications space, Cisco and Microsoft, are both strongly promoting their cloud UC deployments. If cloud UC is on your enterprises roadmap, but you dont want

November 29, 2017

As video conferencing use rises in the enterprise, businesses are looking for ways to bring this technology out of traditional conference room and make it more broadly accessible. That's made the h

December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.