Posts By Dave Michels

Take My Phone, Please

Dave Michels | January 09, 2017 |
Desk phones are here to stay, but do they have to be so dumb?

The Ghosts in Our Icons

Dave Michels | December 29, 2016 |
The icons of our modern world sometimes make sense.

What's a T-Mobile Digit?

Dave Michels | December 12, 2016 |
At first glance the carrier's new Digits service may look like just another multi-number VoIP app, but it's much more than that.

How Deep Is Your Video?

Dave Michels | December 08, 2016 |
Today just about every organization has some video engagement, but the level varies widely.

2017 Innovation Showcase: All About IoT

Dave Michels | December 05, 2016 |
The Enterprise Connect 2017 Innovation Showcase will put a spotlight on Internet of Things solutions for the enterprise.

The Hotel That Has Everything...

Dave Michels | November 29, 2016 |
... but don't expect to find a standard old guest room phone on your night table.

Twilio's Jeff Lawson: Building an API Empire

Dave Michels | November 14, 2016 |
Early to recognize the power of communications API model, Twilio's founder is busy making sure his company doesn't lose its first-mover advantage.

Avaya Rolls Out New Channel Program

Dave Michels | November 01, 2016 |
Shifts focus from hardware to software and services to better align with changing market dynamics.

Time to Kill IM

Dave Michels | October 24, 2016 |
Workstream messaging tools are the right tool for modern business needs.

The Biggest Event of 2016

Dave Michels | October 03, 2016 |
Three months after its IPO, Twilio stock prices continue to soar, validating this new APIs-centric view of enterprise communications.

Verizon One Talk: UC Mobility Without an App

Dave Michels | September 19, 2016 |
Verizon One Talk is a new service that utilizes a single, native phone number across mobile and fixed and devices.

A Vertical Hybrid

Dave Michels | September 12, 2016 |
Vertical Communications adds cloud overlay services to complement its on-prem communications systems and provide customers a path forward.

Let's Have the Next Meeting on Facebook

Dave Michels | September 06, 2016 |
What would a full-out Facebook commitment to enterprise communications and collaboration mean for the emerging messaging app market?

Avaya Releases R10 for IP Office

Dave Michels | August 30, 2016 |
Enhancements are important for premises deployments, but scream "cloud" as well.

Scoping Out Microsoft's Next Possible Acquisition

Dave Michels | August 01, 2016 |
Taking a gander at possible acquisitions that could benefit Microsoft's UC&C offering.

Saying HA! to Downtime

Dave Michels | July 21, 2016 |
Why you might explore high-availability solutions from NEC for your UC environment.

Cisco Siri-ous about Monica

Dave Michels | July 18, 2016 |
Cisco previews Monica, its team-oriented, collaboration-focused twist on virtual assistants.

The Other Tropo Story: Spark In, Slack Out

Dave Michels | July 06, 2016 |
Once a happy Slack user concerned about a forced migration to Spark, the Tropo team now finds value in the deeper workflow integrations it's gained in the process.

NEC Transformation: Ready for Second Century

Dave Michels | June 10, 2016 |
UC transformation combines multiple standalone applications (and channels) into a unique, integrated IT portfolio.

Cisco's Secret Spark

Dave Michels | June 08, 2016 |
In a whitepaper published today, Cisco reveals its unique approach to giving Spark a way to search content it can't see.

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January 11, 2017
As cloud communications continues to grow and mature, many enterprises are looking to build a hybrid CPE-cloud strategy. Looking out over the next three years, how should enterprises expect the cloud...
December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...