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STEFAN AROUND THE WEB




Stefan Karapetkov

Stefan Karapetkov is a Senior Analyst at Argo Research, a premium market research and consulting firm for voice, video, conferencing, and collaboration.

Throughout his career, Stefan has held positions as Senior Analyst at Wainhouse Research, Emerging Technologies Director at Polycom, as well as senior positions in product management and development at Siemens. Stefan holds a M.S. degree in Electrical Engineering from the Chemnitz University of Technology in Germany, and an MBA from Santa Clara University in California. Stefan is fluent in four languages, has authored numerous white papers and articles, and is a frequent speaker at industry events. Contact email: argoresearch@gmail.com.

 
Recent posts by Stefan


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...