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STEFAN AROUND THE WEB




Stefan Karapetkov

Stefan Karapetkov is a Senior Analyst at Argo Research, a premium market research and consulting firm for voice, video, conferencing, and collaboration.

Throughout his career, Stefan has held positions as Senior Analyst at Wainhouse Research, Emerging Technologies Director at Polycom, as well as senior positions in product management and development at Siemens. Stefan holds a M.S. degree in Electrical Engineering from the Chemnitz University of Technology in Germany, and an MBA from Santa Clara University in California. Stefan is fluent in four languages, has authored numerous white papers and articles, and is a frequent speaker at industry events. Contact email: argoresearch@gmail.com.

 
Recent posts by Stefan


March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...
February 25, 2015
Business today is global. Your customers are everywhere which makes providing a consistent customer experience that builds your brand all the more challenging. Many companies have found that the cloud...
February 11, 2015
From instant messaging to desktop conferencing, Microsoft Lync streamlines communications and provides an easy-to-use interface. But extending the Lync experience to the meeting room has proved challe...