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NEAL AROUND THE WEB




Neal Shact

Neal Shact is the founder and CEO of CommunITech Services, a Systems Integrator focused on improving the customer experience in the Contact Center.

Neal was named one of the "Top 60 Customer Experience Influencers" and one of the "Top 100 Voices of IP Communications". A much sought-after speaker on the subject of VoIP and telecommunications. Neal was the founder of the International VoIP Council and is a contributor to the NoJitter and UCStrategies web site and has written numerous articles in industry journals.

A magna cum laude, Phi Beta Kappa alumnus of Clark University, Neal received his MBA from the Kellogg Graduate School of Management at Northwestern University.

 
Recent posts by Neal


November 5, 2014
With video collaboration expected to surpass email as the top means to communicate by 2016, organizational leaders are tasked with building flexible collaboration infrastructures that meet the demands...
October 22, 2014
As enterprises migrate from prior generations of communications technology into the future of Unified Communications, almost everyone has to deal with multiple vendors' systems. In the past, you would...
October 8, 2014
Today's fast pace of business combined with an environment of constant change creates stress on even the highest performing organizations. Join us for this interactive webinar to learn how to successf...