pixel
NEAL AROUND THE WEB




Neal Shact

Neal Shact is the founder and CEO of CommunITech Services, a Systems Integrator focused on improving the customer experience in the Contact Center.

Neal was named one of the "Top 60 Customer Experience Influencers" and one of the "Top 100 Voices of IP Communications". A much sought-after speaker on the subject of VoIP and telecommunications. Neal was the founder of the International VoIP Council and is a contributor to the NoJitter and UCStrategies web site and has written numerous articles in industry journals.

A magna cum laude, Phi Beta Kappa alumnus of Clark University, Neal received his MBA from the Kellogg Graduate School of Management at Northwestern University.
 
Recent posts by Neal


May 11, 2016
Companies are increasingly migrating from premises-based telephony to cloud-based, whether to achieve greater scale, boost flexibility, or cut costs. Even those businesses that are choosing to stay wi...
April 27, 2016
Today's business conditions are forcing organizations to find dynamic and flexible communications solutions that can unify co-workers and deliver actionable metrics to solve the issues that matter mos...
April 13, 2016
Skype for Business promises simplicity and ROI for your UC deployment. However, success requires much more than just a great product. It requires careful consideration of your existing environment, lo...