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NEAL AROUND THE WEB




Neal Shact

Neal Shact is the founder and CEO of CommunITech Services, a Systems Integrator focused on improving the customer experience in the Contact Center.

Neal was named one of the "Top 60 Customer Experience Influencers" and one of the "Top 100 Voices of IP Communications". A much sought-after speaker on the subject of VoIP and telecommunications. Neal was the founder of the International VoIP Council and is a contributor to the NoJitter and UCStrategies web site and has written numerous articles in industry journals.

A magna cum laude, Phi Beta Kappa alumnus of Clark University, Neal received his MBA from the Kellogg Graduate School of Management at Northwestern University.
 
Recent posts by Neal


September 28, 2016
Enterprises migrating to Skype for Business have choices when selecting the right elements to form a complete Unified Communications system. One thing thats not optional is the need for seamless, feat...
September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...
August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...