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ROBERT LEE AROUND THE WEB




Robert Lee Harris

Robert Lee Harris is President of Communications Advantage, Inc., a consulting company focusing on enterprise communications strategies and cost management. Recent projects have included enterprise mobility strategies, voice/data convergence and unified communications planning for both large enterprises and small/medium-sized businesses.

Robert contributes several articles each year to NoJitter.com on subjects ranging from telemanagement to future technology trends, and is editor of the Society of Telecommunications Consultants quarterly newsletter, STC LINES. Robert has served as Senior Vice President on the Board of Directors of the Society of Telecommunications Consultants (STC) and is an STC Member.

 
Recent posts by Robert Lee

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April 24, 2014
Small centers are both excited and nervous about the new wave of innovation converging on them as major disruptive forces - cloud, mobile, big data and social - rock the contact center world. They rea...
April 9, 2014
Recent advances in cloud technology have given rise to wide variety of new tools designed to support contact center performance, staffing and reporting. Join us for a live webinar focused on helping c...
March 26, 2014
As more organizations are focused on maximizing customer experience as a key differentiator to stay ahead of the competition and customer expectations, the focus needs to be on interactions across mul...

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