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BOB AROUND THE WEB




Bob Emmerson

Bob Emmerson is an English national living in the Netherlands. He holds a degree in electronic engineering and mathematics from London University and now works as a freelance writer and industry observer. Bob writes about Information and Communications Technology for various technical and business publications. In addition he has produced three market reports for the Financial Times, numerous white papers and four books. Bob is currently the European Editor of No Jitter, a leading site that focuses on the enterprise space.

 
Recent posts by Bob


March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...
February 25, 2015
Business today is global. Your customers are everywhere which makes providing a consistent customer experience that builds your brand all the more challenging. Many companies have found that the cloud...
February 11, 2015
From instant messaging to desktop conferencing, Microsoft Lync streamlines communications and provides an easy-to-use interface. But extending the Lync experience to the meeting room has proved challe...