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RUSSELL AROUND THE WEB




Russell Bennett

Russell Bennett is the Principal at UC Insights and has over 20 years of experience in the software technology business in Europe, Asia and North America. For over 10 years he has been at the leading edge of SIP and unified communications product development and has played a significant role in most aspects of the development of that technology.

* In 2000, he joined dynamicsoft (acquired by Cisco Systems), where he led the product teams that created the first implementation of SIP-based presence as well as providing SIP routing network elements for many of the early next generation communications networks such as Vonage, Level(3) and Sprint.

* In 2003, he joined Avaya to lead the SIP Infrastructure Core Team and brought to market the Avaya Converged Communications Server and a SIP-enabled version of the Avaya Communication Manager IP-PBX.

* From 2004-10 he was a Program Manager within the Microsoft Unified Communications Group, where he:

--Defined the strategy for the integration of OCS 2007 with traditional telephony and led the team that implemented the OCS Mediation Server;
--Created the OCS voice partner verification program, the Open Interoperability Program, which included the SIP Trunking program;
--Played a significant role in initiating the Unified Communications Interoperability Forum.

 
Recent posts by Russell


March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...
February 25, 2015
Business today is global. Your customers are everywhere which makes providing a consistent customer experience that builds your brand all the more challenging. Many companies have found that the cloud...
February 11, 2015
From instant messaging to desktop conferencing, Microsoft Lync streamlines communications and provides an easy-to-use interface. But extending the Lync experience to the meeting room has proved challe...