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KEVIN AROUND THE WEB




Kevin Kieller

Kevin Kieller is a partner with enableUC, a company that helps measure, monitor and improve UC and collaboration usage and adoption through a unique set of products and services, including the knowledge reinforcement tool Trivia Engine.

Kevin is a globally recognized expert in the areas of collaboration and unified communication, the author of the No Jitter "Living with Lync" column, host of the "Living with Lync" session each year at Enterprise Connect and is a member of the elite UC Strategies team.

Because he started exploring software as an early teen, developing educational programs for the Commodore Pet and then award winning video games for the Commodore 64 (see Jack Attack), Kevin brings over thirty years of consulting and software development expertise, yet he still retains all of his hair with only a few gray strands, and his youthful outlook, kept young by his three children. He has conceived, designed and overseen the development of software products and hosted services in the business, educational and recreational areas which have been used by millions of people in a multitude of countries worldwide. He is an accomplished speaker and frequent presenter at various technical conferences and events where he prides himself on clear and direct messaging.

Kevin has assisted numerous medium and large enterprises to identify the most appropriate UC&C solution based on a methodical process to identify and prioritize business objectives along with end user requirements, evaluate multiple viable options, and provide clear, concise recommendations along with achievable timelines and realistic budgets. After developing a strategy, Kevin is often asked to oversee the implementation of the strategy and he has happily done this for large Cisco UC and Lync deployments. Most recently, Kevin has assisted a number of organizations to develop their UC&C practices and to define service offerings related to UC and collaboration.

While he "wears many hats", Kevin's head remains firmly attached to his neck and his feet are firmly planted on the ground. He is thrilled to be part of the No Jitter team and prides himself on delivering clear, concise feedback and opinions, based on real-world experience, to the No Jitter readers.

 
Recent posts by Kevin


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.